Troy Mathis Sr
Atlanta,GA
Summary
I am a motivational and great-spirited individual who loves to help people work together as a team as well as accomplish company missions and goals. I can offer the roles of management, such as planning, leading, organizing, and controlling the mission and its team to guarantee the completion of goals and purposes. I also have mastered promotions and marketing as well as accounting. I am also computer savvy. I can also place employees into the correct positions as well as recruit and hire. I
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
13
13
years of professional experience
Work History
Personal Mover
HT Movers
Conley, GA
05.2023 - Current
- Assisted in the production of music by setting up microphones, amplifiers and other equipment.
- Mixed audio tracks to create a cohesive sound for each song.
- Organized music sessions with clients, ensuring all necessary instruments were available.
- Collaborated with engineers and producers to ensure that songs met industry standards.
- Edited and mastered recordings to improve sound quality before release.
- Researched new recording technologies and techniques to stay up-to-date on industry trends.
Cook
Krush Atlanta
Atlanta, GA
01.2023 - 04.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
Stock Clerk
Family Dollar
ATlanta , GA
02.2021 - 02.2022
- Unloaded trucks with hand-trucks, pallet jacks, or other material handling equipment.
- Checked stock to ensure inventory accuracy and identified discrepancies between physical inventories and computer records.
- Stacked product on shelves according to predetermined sequence and quantity.
- Maintained cleanliness of storage areas by sweeping floors, dusting shelves, and removing trash daily.
- Labeled containers with identifying information such as item numbers or codes.
- Received incoming shipments and verified that the correct items, in the correct quantities, were delivered.
Customer Service Representative
Metro by T-Mobile
Atlanta , GA
01.2012 - 01.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
MBA - Business Administration
Strayer University
Morrow, GA12.2023
Bachelor of Arts - Business Administration
Strayer University
Georgia10.2018
Associate of Arts - Business Administration
Strayer University
Morrow, GA10.2017
College Diploma - Electronics Technology
Atlanta Technical College
Atlanta, GA06.2000
High School Diploma -
North Clayton High School
College Park, GA06.1997
Languages
Spanish
Professional
A1
Additional Information
- I am not one to brag but I am pleased with my accomplishments. I try to work smart not hard. I really would love an opportunity to exercise skills.
Furnished Upon Request
- References Furnished Upon Request
- Proof of Rewards and certificates of completion Furnished Upon Request
Timeline
Personal Mover
HT Movers
05.2023 - Current
Cook
Krush Atlanta
01.2023 - 04.2023
Stock Clerk
Family Dollar
02.2021 - 02.2022
Customer Service Representative
Metro by T-Mobile
01.2012 - 01.2019
MBA - Business Administration
Strayer University
Bachelor of Arts - Business Administration
Strayer University
Associate of Arts - Business Administration
Strayer University
College Diploma - Electronics Technology
Atlanta Technical College
High School Diploma -
North Clayton High School
Similar Profiles
Osiris MilesOsiris Miles
Personal Mover Assistance at HT MoversPersonal Mover Assistance at HT Movers
Jitender RustagiJitender Rustagi
Assistant General Manager at HT Media LtdAssistant General Manager at HT Media Ltd
Ayesha NuwanthikaAyesha Nuwanthika
Secondary School Teacher at Government School (CP/Ht/Lakshapana Central College)Secondary School Teacher at Government School (CP/Ht/Lakshapana Central College)
Matthew RyanMatthew Ryan
Regional Sales Manager- East at Assa Abloy Americas Residential / Spectrum BrandsRegional Sales Manager- East at Assa Abloy Americas Residential / Spectrum Brands
Anderson AmaroAnderson Amaro
Air Duct Cleaning Technician at Self-employed / ContractorAir Duct Cleaning Technician at Self-employed / Contractor