Troy Mattern

Project Manager

Azure at Bonita Bay Condominium

02.2020 - 12.2023

Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Identified plans and resources required to meet project goals and objectives.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.

Lead Custodial and Building Maintenance Engineer

Azure at Bonita Bay Condominium

08.2019 - 02.2020

Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
Improved overall appearance of the facility with thorough cleaning and attention to detail in all areas.
Ensured proper usage of cleaning chemicals by following established guidelines and safety procedures.
Contributed to a positive work atmosphere through effective communication and collaboration with colleagues and supervisors.
Maintained a safe environment for building occupants by promptly addressing spills, hazards, and other safety concerns.
Elevated customer satisfaction ratings by maintaining a clean environment and promptly addressing concerns from building occupants.
Completed all assigned tasks within designated timeframes, consistently meeting or exceeding expectations for punctuality and productivity.
Collaborated closely with management to develop efficient schedules that maximized productivity without compromising quality.
Increased efficiency within the maintenance team by sharing knowledge on best practices and techniques for various tasks.
Exceeded health code standards during inspections through meticulous adherence to sanitation guidelines.
Minimized disruptions to building operations through careful planning when scheduling preventative maintenance tasks.
Managed inventory levels effectively to avoid shortages while also reducing unnecessary expenses on supplies.
Provided exceptional support during emergencies or unexpected situations requiring immediate attention.
Streamlined daily workflows by organizing supplies and equipment for easy access during routine maintenance tasks.
Reduced maintenance costs by proactively identifying and addressing minor repairs before they escalated into major issues.
Conserved energy resources through vigilant monitoring of heating, cooling, lighting systems when not in use.
Prevented pest infestations, conducting regular inspections and coordinating with pest control services.
Reduced downtime in facility use, quickly preparing spaces for new activities.
Minimized repair costs through regular maintenance checks and prompt reporting of issues.
Supported event setups and breakdowns, contributing to smooth operation of numerous successful events.
Streamlined waste disposal processes, effectively managing recycling and trash removal.
Ensured cleanliness and safety in public spaces, significantly reducing health hazards by adhering to strict sanitation protocols.
Enhanced visitor experience by keeping facilities clean and welcoming.
Improved efficiency in maintenance tasks, adopting innovative cleaning techniques.
Supported emergency preparedness, participating in drills and maintaining safety equipment.
Facilitated safer work environment by promptly addressing spills and potential slip hazards.
Achieved high levels of satisfaction from management, consistently meeting cleanliness standards.
Fostered positive community relations, interacting politely with facility users and addressing concerns.
Enhanced building security, monitoring entry points during off-hours.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used power scrubbing and waxing machines to scrub and polish floors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Supervised supplies in inventory and submitted reorder requests.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Operated buffers and burnishers to clean and polish floors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Maintained floor cleaning and waxing equipment.

Project Manager

Paramount Disaster Recovery

12.2016 - 08.2019

Met project deadlines without sacrificing build quality or workplace safety.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Summary

Overview

Work History

Project Manager

Lead Custodial and Building Maintenance Engineer

Project Manager

Education

Construction Safety And Health

Graduated With Honors -

Skills

Certification

Timeline

Project Manager

Lead Custodial and Building Maintenance Engineer

Project Manager

Construction Safety And Health

Graduated With Honors -

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