Years of professional experience in the construction rental indu
Troy Mcclure
Toronto,ON
Summary
Highly detail-oriented and professional self starter.
Successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Familiar with all aspects of the rental industry, from RFQ to P&L.
Health and Safety advocate and champion.
Overview
13
13
Work History
Branch Manager / Sr. Rental coordinator
Herc Rentals
06.2023 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Assessed employee performance and developed improvement plans.
Senior Inside Sales Representative
United Rentals
11.2013 - 05.2023
- Implemented strategic selling techniques resulting in higher close rates and shorter sales cycles.
- Supported outside sales representatives during the closing stages of larger deals enabling a smoother transition for customers.
- Developed and maintained strong relationships with key clients, leading to increased account retention and growth.
- Generated high-quality leads through targeted prospecting activities such as cold calling, email campaigns, and social media outreach.
- Streamlined the inside sales process by identifying inefficiencies and implementing improvements, thereby increasing productivity.
- Utilized CRM software to manage client accounts, track progress towards goals, and maintain accurate records of all interactions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Elliot Lake Secondary School
Elliot Lake, ON06.2001
Skills
-Certified equipment trainer (AWP, fall arrest, material handling, earth moving / compaction)
- St John's first aid (with CPR and AED) certified
- Forklift / material handling certification
- SAP and Oracle proficient
- Microsoft excel proficient
- G class license with clean abstract
- in depth knowledge of the GTA (dispatching and trucking)
Languages
English
Native or Bilingual
French
Beginner (A1)
Spanish
Beginner (A1)
Timeline
Branch Manager / Sr. Rental coordinator
Herc Rentals
06.2023 - Current
Senior Inside Sales Representative
United Rentals
11.2013 - 05.2023
Elliot Lake Secondary School
Similar Profiles
Miranda EdmondsMiranda Edmonds
Curriculum Development Program Manager at H&E Rentals/Herc RentalsCurriculum Development Program Manager at H&E Rentals/Herc Rentals
Nick mahalNick mahal
Delivery Driver at Single Source Rentals / Herc RentalsDelivery Driver at Single Source Rentals / Herc Rentals
JESSICA GILLETTEJESSICA GILLETTE
Assistant Branch Manager at Herc Rentals, Inc.Assistant Branch Manager at Herc Rentals, Inc.
James MartinJames Martin
CRC Driver & Technician at Herc RentalsCRC Driver & Technician at Herc Rentals
Tamara MustafaTamara Mustafa
Care Coordinator (Care Access Representative) at CBI Home HealthCare Coordinator (Care Access Representative) at CBI Home Health