Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Troy McCrery

Galesburg,IL

Summary

Dynamic Senior Vice President with a proven track record at Fortress Bank, excelling in strategic leadership and operational excellence. Expert in driving revenue growth and enhancing client engagement through innovative sales strategies. Adept at staff development and fostering a culture of accountability, resulting in significant market share expansion.

Senior executive leader with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.

Overview

38
38
years of professional experience

Work History

Senior Vice President Chief Retail Officer

Fortress Bank
01.2015 - Current
  • Led strategic initiatives to enhance client engagement and retention across multiple banking services.
  • Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
  • Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
  • Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
  • Revamped sales strategies to increase customer acquisition rates while maintaining strong profit margins.
  • Devised and implemented processes and procedures to streamline operations.

Area President Business Banking Manager III

Wells Fargo & Company
08.2010 - 01.2015
  • Led strategic initiatives to enhance customer experience and operational efficiency across multiple business units.
  • Oversaw risk management strategies ensuring compliance with regulatory standards and safeguarding corporate assets.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Led business banking team to enhance client relationships and service delivery.
  • Conducted regular training sessions to improve sales techniques and product knowledge among staff.
  • Provided expert guidance to clients on cash management solutions, credit facilities, investment options, and other banking products/services available to them.

Market President

Wells Fargo & Company
03.2000 - 08.2010
  • Led strategic initiatives to enhance market share and drive revenue growth across diverse regions.
  • Developed and implemented comprehensive marketing strategies tailored to meet local customer needs.
  • Fostered relationships with key stakeholders to align corporate objectives with community interests.
  • Oversaw budget allocations and resource management, ensuring optimal operational efficiency across teams.
  • Spearheaded community engagement programs, increasing brand visibility and fostering loyalty among customers.
  • Cultivated a high-performance workforce by attracting, recruiting, and retaining top talent within the market through competitive compensation packages and robust career development opportunities.

Norwest Bank

Norwest Bank NA
09.1987 - 03.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Arts - Business Administration And Management

Monmouth College
Monmouth, IL
05-1987

Skills

  • Strategic leadership
  • Policies and procedures
  • Operational excellence
  • Business development
  • Staff development
  • KPI tracking
  • Strategic plans
  • Revenue generation
  • Sales growth
  • MIssion and vision
  • Change and growth management

Accomplishments

Met or Exceeded all revenue goals through out my career.

Annual Loan Growth 12%

Annual Deposit Growth 8-10%

Average ROA 1.40%

Average ROE 17%

Highest retention rate of Business and Retail team members while at Wells Fargo.

Have supervised teams as large as 300

Was the National Sales and Service winner for Norwest on multiple occasions.

Handle turn around facilities

Was part of the M & A team at Norwest/Wells

38 years of successful management and leadership

Timeline

Senior Vice President Chief Retail Officer

Fortress Bank
01.2015 - Current

Area President Business Banking Manager III

Wells Fargo & Company
08.2010 - 01.2015

Market President

Wells Fargo & Company
03.2000 - 08.2010

Norwest Bank

Norwest Bank NA
09.1987 - 03.2003

Bachelor of Arts - Business Administration And Management

Monmouth College

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Troy McCrery