Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGE COMPETENCIES
Timeline
AWARDS AND HONORS
Medical Experience
Generic

Troy McCroskey

San Antonio,TX

Summary

Personable and compassionate, with strong commitment to patient care and well-being. Familiar with fundamental medical procedures and adept at using patient monitoring equipment, ensuring accurate and efficient care delivery. Dedicated to making positive impact on patient recovery and overall healthcare experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Patient Care Technician

Methodist Stone Oak Rehab
11.2022 - Current
  • Performed all the duties of a normal Patient Care Technician.
  • Assisted in coming up with a better process in training new Patient Care Techs.
  • Orientated and trained over 35 new Patient Care Technicians to the floor and demonstrated the skills needed to perform the job in an efficient manner.
  • Annually certified nursing staff members in safely transferring patients utilizing techniques, such as log rolling and methods to prevent falls due to knee buckling, and assistive devices such as the Sarah Steady, Sarah Lift, Hoyer Lift, and the patient transfer board.
  • Certified nursing staff members in using the Nova Biomedical Glucose Monitors.
  • Attended meetings and assisted with developing processes to improve patient safety, patient satisfaction and new employee preparedness and retention.
  • Helped peers with questions on what and how tasks and transfers should be completed and ensured that everyone was on the same page with the guidelines of the workplace.
  • Assisted upper management with service recovery with patients and family members that were provided less than adequate service.

Patient Care Technician

Methodist Stone Oak Rehab
11.2021 - 11.2022
  • Assisted nursing staff in maintaining patients’ vitals via monitoring and reporting any deviations to the nurses immediately.
  • Regularly handled the care of 13+ patients in a timely and effective manner.
  • Set up patients for meals and assisted in feeding patients that had difficulties eating due to swallowing precautions or other circumstances.
  • Charted patients’ intakes and outputs, vital signs and height and weight measurements in the Meditech EHR system.
  • Maintained a clean environment for the patients by helping clean up the rooms, changing trashes and replacing linens.
  • Utilized assistive devices to transfer patients, such as the Gait belt, sliding board and Hoyer lift.
  • Assisted in fastening patients’ prosthetic limbs.
  • Assisted therapy staff in conducting patient transfers, showers and exercises.
  • Transferred patients, using techniques taught by the therapy staff, from the bed to the bathroom and assistive devices, such as their wheelchairs.
  • Helped to maintain patient skin integrity, preventing skin breakdown and wound infection.
  • Promoted blood flow in patients during the night by utilizing SCD cuffs.
  • Moved immobile patients in bed to prevent pressure injuries.
  • Assisted patients in placing meal orders through the phone and through faxing the orders to Dietary.
  • Checked blood sugars utilizing the Nova Biomedical Glucometer.
  • Performed QCs on Nova Biomedical Glucometer to ensure accuracy of blood sugar tests.
  • Conducted post void residual bladder scans utilizing the Ultrasound Bladder Scanner.
  • Helped to maintain a proper level of stocked equipment in patient rooms, at the nursing stations and in the chargeable room.
  • Set up isolation kits for rooms requiring contact and/or airborne precautions.
  • Maintained an environment prioritizing patient safety and dignity.
  • Traveled with patients to hospital appointments to be an advocate for the patient and a familiar face.
  • Performed EKGs on patients exhibiting conditions indicative of abnormal rhythms or to rule out abnormal rhythms as cause for chest pains
  • Occasionally would float to Methodist Stone Oak Hospital to perform similar tasks as those above and the following additional tasks:
  • Placed EKG leads on patients to allow for the constant monitoring of vital signs.
  • Replaced faulty EKG boxes with new ones acquired from the monitor room.
  • Monitored at risk patients and assisted with their needs as to prevent harm to themselves and to others.
  • Collaborated with nursing and therapy staff to develop personalized care plans for patients.

Education

Bachelor of Arts - Medical Humanities with a Pre-med Concentration

University of Texas at San Antonio
San Antonio, TX
12.2020

Skills

  • Skilled in Microsoft Office suite applications

  • Effective interpersonal communication

  • Proficient Problem-solving Techniques

  • Results-oriented Decision-making

  • Experienced with Meditech systems

  • Vital Signs Monitoring

  • HIPAA compliance

  • Team Collaboration

  • Compassionate Care

  • Patient Education

  • Basic Nursing Care

Accomplishments

    Used Microsoft Excel to produce a spreadsheet to provide staff with consistent day to day reporting on patients. Utilized team feedback to refine the process.

Certification

  • NCPCT - Patient Care Technician
  • CPI- Crisis Prevention Institute Certification

LANGUAGE COMPETENCIES

English: native language
Spanish: Basic but improving knowledge pertaining to reading, writing and speaking

Timeline

Lead Patient Care Technician

Methodist Stone Oak Rehab
11.2022 - Current

Patient Care Technician

Methodist Stone Oak Rehab
11.2021 - 11.2022

Bachelor of Arts - Medical Humanities with a Pre-med Concentration

University of Texas at San Antonio

AWARDS AND HONORS

2022 Clinical Excellence Award Nominee – Methodist Stone Oak Rehab May 2022, PCT Council – Methodist Stone Oak Rehab February 2022 Was asked and accepted to represent the PCTs from the Rehab Unit at Methodist Stone Oak Hospital and attend monthly meetings to bring back information to improve patient outcomes.

Medical Experience

Physician Assisting Shadowing Hours – PA Castural Thompson Attained 25 Hours and currently gaining more. Shadowing includes rounding with doctors, seeing patients and performing all the tasks a PA would perform on a regular basis.

Similar Profiles

CREATE PROFILE