Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Moll

San Jose,CA

Summary

Reliable Warehouse Assistant with Number years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes. Diligent Backroom Associate with demonstrated skills in organizing stock, operating equipment and transporting items. Proficient in merchandising and replenishment of floor stock. Offering Number years of related experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Backroom Coordinator

Marshalls
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Managed back-office sales team through coaching and sales technique training.
  • Worked with IT department to address technology issues and shortfalls.
  • Monitored production levels and implemented measures to increase output.
  • Maintained orderly stockroom for ease of retrieval.
  • Received incoming merchandise and stored in correct stock locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Enforced team adherence to safety regulations and protocols.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.

Customer Service / Merchandiser/Sales Planners/Plan-o-grams

Target
11.2013 - 03.2021
  • Created visual displays to highlight new and featured products.
  • Developed merchandising strategy to efficiently move overstock.
  • Scheduled regular maintenance and repair of displays for longevity.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Established and maintained relationships with vendors for prompt delivery of materials for visual displays.
  • Developed cost-effective solutions for store displays to keep costs low and maximize profitability
  • Researched current trends in visual merchandising to create modern and attractive displays.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Utilized paper, fabric and props to create displays.
  • Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
  • Organized store merchandise racks by size, style, and color.
  • Analyzed customer feedback and shopper trends to inform display designs.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
  • Managed installation of visual merchandising displays, urging team to with speed and accuracy.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Evaluated store performance and made recommendations for changes to optimize sales.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.

Dept. Manager

Petco
04.2004 - 04.2012
  • Communicated with managers of other departments to maintain transparency.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Education

Granada High School
Livermore, CA
1991

Skills

  • Cash Register Operations
  • Customer Satisfaction
  • Customer Experience
  • Stockroom Arrangements
  • Merchandise Processing
  • Stock Rotation
  • Sales Floor Support
  • Stocking and Replenishing
  • Pallet Staging
  • Storeroom Organization
  • Product Merchandising
  • Operate Forklift
  • Maintaining Quality Assurance Standards
  • Customer Service
  • Merchandising Plans
  • Store Merchandising
  • Stockroom Maintenance
  • Restock Shelves
  • Merchandising and Display
  • Bank Deposits
  • Receiving
  • Merchandise Collection

Timeline

Customer Service / Merchandiser/Sales Planners/Plan-o-grams

Target
11.2013 - 03.2021

Dept. Manager

Petco
04.2004 - 04.2012

Backroom Coordinator

Marshalls

Granada High School
Troy Moll