Troy Moore
Waynesboro,PA
Summary
To acquire a position in the IT field, where I can apply my educational background along with hands on experience. Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PRIMARY ELECTRONIC PRODUCT SPECIALIST
RR Donnelly
01.2009 - Current
- Job Duties include Maintaining, upgrading, troubleshooting and repairing issues with Microtechs (Disc duplicating computers) Logging in to multiple servers to check automation issues
- In charge of monitoring and maintaining adequate supplies for the department
- Making sure orders are shipped or transmitted on time
- Running different orders for clients that could be on disc or transmitted and using 7zip and PGP encryptions
- Trained and provided coaching to three junior team members.
WAREHOUSE SPECIALIST
RR Donnelly
01.2004 - 01.2009
- Receive job orders to pull product
- Have to verify location and inventory amounts on product before pulling to fill orders
- Keep an accurate inventory counts with handheld scanner
- Receive incoming freight that has to be scanned into inventory and put in appropriate locations
- Permitted to use different forklift equipment to transport product.
- Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
Education
No Degree - Operating Systems And Hardware
Hagerstown Community College
Hagerstown, MDProfessional Certificate in Electronics and Intro to Fiber Optics -
Technical Educational Center
Rockville, MD05.1993
No Degree - Basic Electronics
Hagerstown Community College
Hagerstown, MDSkills
- Troubleshooting and upgrading software
- Troubleshooting and repair/replacing hardware components
- Know basic computer programming
- Knowledge of ADP and VPNs
- Familiar with Adobe Pro and Distiller
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- System Maintenance
- Microsoft Windows and Office
- Technical Documentation
Certification
A+ Certified and studding now for the new A+ certification
Professional Certificate in Operating Systems and Hardware
Professional Certificate in Basic Electronics
Timeline
PRIMARY ELECTRONIC PRODUCT SPECIALIST
RR Donnelly
01.2009 - Current
WAREHOUSE SPECIALIST
RR Donnelly
01.2004 - 01.2009
No Degree - Operating Systems And Hardware
Hagerstown Community College
Professional Certificate in Electronics and Intro to Fiber Optics -
Technical Educational Center
No Degree - Basic Electronics
Hagerstown Community College
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