Summary
Overview
Work History
Education
Skills
Quote
Timeline
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Troy Nault

Green Bay,WI

Summary

Dynamic Sales Consultant with a proven track record at Cellcom, excelling in customer relationship management and product demonstrations. Skilled in closing techniques and staff training, I consistently fostered client loyalty and satisfaction, contributing to a positive team environment and enhancing sales performance through effective strategies and exceptional service.

Overview

2025
2025
years of professional experience

Work History

Sales Consultant

Cellcom
  • Assisted customers in identifying needs and recommending appropriate products.
  • Provided product demonstrations to enhance customer understanding and engagement.
  • Utilized CRM software to track sales interactions and customer feedback.
  • Collaborated with team members to develop effective sales strategies and promotions.
  • Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
  • Trained new staff on sales techniques and customer service best practices.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Responded to telephone and in-person requests for information.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Maximized customer retention by resolving issues quickly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Caregiver

Visiting Angels Home Care
  • Assisted clients with daily living activities, ensuring comfort and dignity.
  • Administered medication as prescribed, maintaining compliance with healthcare protocols.
  • Monitored client health conditions and reported changes to healthcare professionals.
  • Developed personalized care plans in collaboration with family members and nursing staff.
  • Provided companionship and emotional support, enhancing clients' quality of life.
  • Coordinated transportation arrangements for clients attending medical appointments or social activities.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Asst Manager

Rogans Shoes
09.1997 - 02.2025

Open the store,close the store, cashier,fill stock ,train employees,order supplies,fill in online orders, respond to security calls overnight, and help keep store clean.

Education

High School Diploma -

Southwest High
Green Bay, WI

Business

American Intercontinental University Online.
Atlanta, GA
2006

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Product and service sales
  • Closing techniques
  • B2B sales
  • Demonstrations
  • Customer relationship building
  • Customer service
  • Sales consultation
  • Complex Problem-solving
  • Staff training
  • Client service
  • Regulatory compliance
  • Performance tracking

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Asst Manager

Rogans Shoes
09.1997 - 02.2025

Sales Consultant

Cellcom

Caregiver

Visiting Angels Home Care

High School Diploma -

Southwest High

Business

American Intercontinental University Online.
Troy Nault