Troy Nicholaw
Tracy,CA
Summary
Dedicated Service Technician with strong HVAC troubleshooting, preventative maintenance, and equipment installation skills. Committed to enhancing system performance and customer satisfaction through effective mechanical diagnostics and adherence to safety protocols. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
10
10
years of professional experience
Work History
Service Technician
Key Mechanical Co. Of Washington
Livermore, California
04.2019 - 10.2024
- Conducted routine inspections of HVAC systems for optimal performance.
- Diagnosed mechanical issues using specialized tools and equipment.
- Performed preventative maintenance on air conditioning units and heating systems.
- Maintained accurate service records and documentation for each job completed.
- Educated clients on proper use and maintenance of HVAC systems for efficiency.
- Maintained accurate records of service calls, repairs, and parts used.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Communicated with distributors to acquire necessary equipment for projects.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Communicated with vendors regarding supply orders and delivery timelines.
- Logged services performed in service ticket system.
- Responded quickly to emergency calls from clients needing immediate assistance.
Service Technician
Vaz Air
Tracy, California
04.2015 - 04.2019
- Conducted routine inspections of HVAC systems for optimal performance.
- Diagnosed mechanical issues using specialized tools and equipment.
- Performed preventative maintenance on air conditioning units and heating systems.
- Assisted customers with troubleshooting and resolving service-related inquiries.
- Installed new HVAC equipment following safety protocols and manufacturer guidelines.
- Maintained accurate service records and documentation for each job completed.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Logged services performed in service ticket system.
Education
Apprentice - HVAC/R
UA Local 342
Concord, CASkills
- HVAC troubleshooting
- Preventative maintenance
- Equipment installation
- Mechanical diagnostics
- Safety protocol adherence
- Customer relationship management
- Parts ordering
- Service documentation
- Problem solving
- Effective communication
- Emergency response
- Scheduling and coordination
- Heavy lifting
- Electrical systems
- Testing and analysis
- Troubleshooting skills
Timeline
Service Technician
Key Mechanical Co. Of Washington
04.2019 - 10.2024
Service Technician
Vaz Air
04.2015 - 04.2019
Apprentice - HVAC/R
UA Local 342
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