Troy Oelke
Auburn,KS
Summary
Motivated engineer that enjoys learning new languages and methodologies with a fondness for databases, data analysis and automation.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Technical Support Engineer
Symplr Software, LLC.
Houston , TX
2022.04 - Current
- Performed root cause analysis of reported issues to enact corrections.
- Set up automated reports and jobs through SSRS, SSIS and other ETL tools.
- Created new client setups including SSO configurations.
- Large scale data projects for clean ups and conversions utilizing ETL tools and custom scripts.
- Creation of new processes to increase the stability of the system and lower resolution times for reported issues.
Senior Software Engineer
Zinnia, LLC. (formerly SE2, LLC.)
Topeka , KS
2013.01 - 2022.04
- Led software development initiatives as subject matter expert and primary point-of-contact for project management staff.
- Trained and mentored junior developers and engineers on how the main admin system was set up and interacted with the other systems.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Refactoring legacy code including ground up rebuilds.
- Design and implementation of new processes including integration with our automation engine.
- Provide run support on the main administrative platform as well as pricing and trading platforms.
- Setting up new clients and converting their data to work with our system utilizing in-house ETL tools.
- Development of new methods of system automation.
Software Developer Intern
Security Benefit (se2)
Topeka , KS
2012.06 - 2012.07
- Supported development, QA and user experience staff to develop new products.
- Developed Ad Hoc queries using Oracle Pl/SQL.
- Learned software engineering process improvements and best practices.
Education
Master of Liberal Studies - Management Information Systems
Fort Hays State University
Hays, KS 2015.08 - 2020.05
Bachelor of Business Administration - Management Information Systems
Fort Hays State University
Hays, KS 2010.01 - 2012.12
Skills
Software Debugging
undefinedTimeline
Technical Support Engineer
Symplr Software, LLC.
2022.04 - Current
Master of Liberal Studies - Management Information Systems
Fort Hays State University
2015.08 - 2020.05
Senior Software Engineer
Zinnia, LLC. (formerly SE2, LLC.)
2013.01 - 2022.04
Software Developer Intern
Security Benefit (se2)
2012.06 - 2012.07
Bachelor of Business Administration - Management Information Systems
Fort Hays State University
2010.01 - 2012.12