Summary
Overview
Work History
Education
Skills
Timeline
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Troy Oelke

Auburn,KS

Summary

Motivated engineer that enjoys learning new languages and methodologies with a fondness for databases, data analysis and automation.

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work History

Technical Support Engineer

Symplr Software, LLC.
Houston, TX
04.2022 - Current
  • Performed root cause analysis of reported issues to enact corrections.
  • Set up automated reports and jobs through SSRS, SSIS and other ETL tools.
  • Created new client setups including SSO configurations.
  • Large scale data projects for clean ups and conversions utilizing ETL tools and custom scripts.
  • Creation of new processes to increase the stability of the system and lower resolution times for reported issues.

Senior Software Engineer

Zinnia, LLC. (formerly SE2, LLC.)
Topeka, KS
01.2013 - 04.2022
  • Led software development initiatives as subject matter expert and primary point-of-contact for project management staff.
  • Trained and mentored junior developers and engineers on how the main admin system was set up and interacted with the other systems.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Refactoring legacy code including ground up rebuilds.
  • Design and implementation of new processes including integration with our automation engine.
  • Provide run support on the main administrative platform as well as pricing and trading platforms.
  • Setting up new clients and converting their data to work with our system utilizing in-house ETL tools.
  • Development of new methods of system automation.

Software Developer Intern

Security Benefit (se2)
Topeka, KS
06.2012 - 07.2012
  • Supported development, QA and user experience staff to develop new products.
  • Developed Ad Hoc queries using Oracle Pl/SQL.
  • Learned software engineering process improvements and best practices.


Education

Master of Liberal Studies - Management Information Systems

Fort Hays State University
Hays, KS
08.2015 - 05.2020

Bachelor of Business Administration - Management Information Systems

Fort Hays State University
Hays, KS
01.2010 - 12.2012

Skills

Software Debugging

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Timeline

Technical Support Engineer

Symplr Software, LLC.
04.2022 - Current

Master of Liberal Studies - Management Information Systems

Fort Hays State University
08.2015 - 05.2020

Senior Software Engineer

Zinnia, LLC. (formerly SE2, LLC.)
01.2013 - 04.2022

Software Developer Intern

Security Benefit (se2)
06.2012 - 07.2012

Bachelor of Business Administration - Management Information Systems

Fort Hays State University
01.2010 - 12.2012

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Troy Oelke