TROY G. PALMER JR.
San Antonio,TX
Summary
A seasoned leader with a 35-year legacy in aerospace logistics management, renowned for driving innovative strategies and initiatives that enhance operational efficiency and agility. A highly accomplished professional with a strategic mindset, consistently successful in developing systems, processes, and procedures that streamline operations, reduce expenses, and boost productivity across the aerospace sector.
Securityclearances
Active: Secret Inactive: Top Secret/SCI
Overview
35
35
years of professional experience
1
1
Certificate
Work History
Logistics Manager
NORTHROP GRUMMAN
El Paso, TX
12.2018 - Current
- As the Logistics Manager for Special Mission Equipment Aircraft (SEMA), leads a diverse, equity-focused, and inclusive team of five bilingual members
- Ensures alignment with supply chain objectives, analyzes and oversees property accountability, and ensures compliance with Department of Defense regulations and corporate policies, including NISPOM and DoD IC Manuals
- Develops and administers comprehensive logistics strategies that encompass all supply chain activities
- This involves optimizing processes, managing asset levels, securing necessary resources, and drafting procedures to maintain inventory integrity
- Key components of the role include leading cross-functional teams, managing large-scale projects, and collaborating with stakeholders to support business objectives and customer satisfaction
- Key Accomplishments: Spearheads the creation of the SEMA Distribution Center (SDC) mission and vision, aligning with Fixed Wing's objectives and organizational goals
- Orchestrates the restructuring of the El Paso Warehouse into the SDC, enhancing its role in fulfilling contractual obligations
- Identifies nine new positions to improve efficiency, leading to the internalization of key operations and saving over $5 million
- Implements forklift certification, cutting part retrieval time from 4 hours to 5 minutes
- Achieves a 98% inventory accuracy rate over 7 years, contributing to SEMA securing a $1.5 million incentive three consecutive years.
Student
PARK UNIVERSITY
San Antonio, TX
11.2016 - 11.2018
- Completed Bachelor's degree
Command Chief Master Sergeant/E9, 9E000
UNITED STATES AIR FORCE
Randolph Air Force Base, TX
10.2013 - 10.2016
- Led the planning, development, and operation of the Air Force's largest flying operation, providing critical support to over 2,000 military personnel, civilians, and trainees
- Oversaw policy development and execution for a fleet of 302 T-1A Jayhawk, T-6A Texan, and T-38C Talon aircraft, conducting executive-level reviews of policies, plans, and initiatives to shape the organization's future direction and mission
- Managing a substantial annual operating budget of $105 million, meticulous oversight of expenditures to align with strategic goals
- By identifying and resolving discrepancies, optimized resource allocation for aircraft, equipment, fuel storage, and facilities management, ensuring efficient operations and maximum readiness
- Key Accomplishments: Achieved significant milestones including collaborating with local stakeholders to pass legislation aimed at reducing encroachment around Joint Base San Antonio, enhancing operational conditions
- Oversaw the safe execution of 71,000 sorties and 22 high-profile missions, managing extensive training and community events involving over 1,000 personnel
- By implementing Lean Six Sigma methodologies, optimized operational efficiency and quality, leading to cost savings
- Additionally, facilitated decisive decision-making and coordinated with senior military leaders to ensure effective mission execution aligned with strategic goals.
Logistics Readiness Squadron Superintendent, Chief Master Sergeant/E9/2S091
UNITED STATES AIR FORCE
DYESS, AFB/AFGHANISTAN AB
06.2010 - 09.2013
- In support of C-130 maintenance operations, developed and executed plans for a $900 million dollar account spanning 13 warehouses and overseeing 500 personnel for career development
- Evaluated logistics requirements and formulated strategies to optimize delivery times
- By scrutinizing maintenance data, productivity metrics, and customer practices
- Key Accomplishments: Under my leadership, a team successfully completed 1,800 work orders and performed 10,000 repairs, achieving a remarkable maintenance readiness rate of 95.6% - the highest in 17 years
- Spearheaded an initiative to review and optimize unit maintenance standard operating procedures, resulting in impactful changes that contributed to savings totaling $114 million.
A4 Logistics Directory, Senior Master Sergeant/E8/2S091
UNITED STATES AIR FORCE
QUATAR, AIR BASE
06.2009 - 05.2010
- Directed and managed supply chain and logistical support across Iraq and Afghanistan, supporting over 25 organizations and overseeing a logistics account valued at $110 billion
- Managed 1,500 logistical personnel, ensuring efficient material flow and robust support for military operations
- Conducted inspections to ensure equipment and supply readiness, led reset planning efforts, and maintained strict accountability of distributed items in accordance with U.S
- Air Force and Department of Defense regulations
- Leadership optimized logistical efficiency and ensured operational continuity in demanding environments
- Key Accomplishments: Implemented rigorous oversight of sensitive items, maintained precise stock level tracking, and conducted thorough inventory management, ensuring uninterrupted logistical support in challenging operational environments
- Additionally, orchestrated the successful delivery of a critical air control radar system valued at $10 million, which significantly contributed to operational restoration and effectiveness
- Furthermore, coordinated seamless manning rotations with designated bases, ensuring all positions were consistently fully staffed to sustain operational readiness and efficiency.
Senior Logistics Manager and Advisor, Senior Master Sergeant/E8
UNITED STATES AIR FORCE
DYESS, AFB/AFGHANISTAN AB
07.2008 - 05.2009
- Led a team of 35 multi-service personnel responsible for delivering crucial logistical and supply support to an organization of over 72,000 individuals
- Oversaw performance management, workflow optimization, delegation of responsibilities, and conducted evaluations to ensure peak team performance
- My strategic initiatives included developing and implementing both short-term and long-term program strategies to effectively meet operational requirements and enhance overall efficiency
- Additionally, served as a senior advisor to the Afghan Logistics Command Sergeant Major, offering invaluable insights and guidance on logistical operations and strategy
- Pivotal role in leading the development of operational strategies and worked closely with Afghan leadership to establish and improve logistics infrastructure, ensuring seamless support for military operations
- Key Accomplishments: As a strategic advisor, played a crucial role in formulating and implementing plans and initiatives to align organizational objectives effectively
- Identified staffing and resource requirements and developed internal policy guidance and operating procedures aimed at achieving both short-term objectives and long-term strategic goals
- Worked closely with Afghan leadership, led the effort to rewrite logistical decrees to ensure they aligned with the needs of the Afghan military, which consisted of 84,000 personnel.
Commandant, Airman Leadership School, Senior Master Sergeant/E8
UNITED STATES AIR FORCE
LACKLAND AFB, TX
11.2005 - 07.2007
- Delivered comprehensive instruction for a leadership development program, ensuring personnel safety and accountability during exercises
- Oversaw equipment operations and guided curriculum development, maintenance, and revision
- Inspected training records for compliance with guidelines and quality standards
- Played a key role in curriculum development, preparing materials, tests, and revising lesson plans to meet requirements
- Created progress reports and briefings for senior leadership, ensuring informed decision-making
- Served as an advisor to instructors, supervising a team of eight and fostering a quality training environment
- Developed strategic training plans and implemented policies to keep the program responsive to evolving needs
- Key Accomplishments: Challenged students academically by employing innovative strategies, resulting in a 25% increase in class averages
- Delivered training with real-world experiences, creating a highly engaged learning environment and improving retention
- Mentored students in leadership competencies, preparing them for various leadership roles and contributing to organizational objectives
- Additionally, liaised with logistics during training rotations, coordinating equipment and supply needs to ensure seamless operations, demonstrating a commitment to efficiency and resource management.
Education
MASTER OF ARTS IN COMMUNICATION & LEADERSHIP -
Gonzaga University
01.2023
MINOR IN ORGANIZATIONAL STRUCTURE -
Gonzaga University
01.2023
BACHELOR OF SCIENCE IN COMPUTER SCIENCE -
Park University
01.2018
Skills
- Fixed Wing Fleet Information Tracker (FFIT)
- Data Entry Aircraft Maintenance - Enterprise
- Export/Import Management System (EEMS)
- Analytic Platform (2AP)
- Proficient in Microsoft Platforms: Excel, Word, PowerPoint, Outlook
- Integrated Computerized Deployment System (ICODES)
- Global Air Transportation Execution System (GATES)
- Manager Wholesale Requisition Process (D035A)
- Wholesale Management Efficiency Reports (WMER) (D035B)
- Reportable Asset Management (RAMP) (D035C)
- Stock Control System (SCS)
- Air Force Equipment Management System (AFEMS) (C001)
- Standard Base Supply system (SBSS)
- Integrated Logistics System (ILS-S)
Certification
JOHN C. MAXWELL CERTIFICATION, 2021, Coach, and Inspiration Speaker
Timeline
Logistics Manager
NORTHROP GRUMMAN
12.2018 - Current
Student
PARK UNIVERSITY
11.2016 - 11.2018
Command Chief Master Sergeant/E9, 9E000
UNITED STATES AIR FORCE
10.2013 - 10.2016
Logistics Readiness Squadron Superintendent, Chief Master Sergeant/E9/2S091
UNITED STATES AIR FORCE
06.2010 - 09.2013
A4 Logistics Directory, Senior Master Sergeant/E8/2S091
UNITED STATES AIR FORCE
06.2009 - 05.2010
Senior Logistics Manager and Advisor, Senior Master Sergeant/E8
UNITED STATES AIR FORCE
07.2008 - 05.2009
Commandant, Airman Leadership School, Senior Master Sergeant/E8
UNITED STATES AIR FORCE
11.2005 - 07.2007
MASTER OF ARTS IN COMMUNICATION & LEADERSHIP -
Gonzaga University
MINOR IN ORGANIZATIONAL STRUCTURE -
Gonzaga University
BACHELOR OF SCIENCE IN COMPUTER SCIENCE -
Park University
Training
- Lean Six Sigma Green & Yellow Belt
- Community College of the Air Force - Advanced Material Management
- Community College of the Air Force - Instructor of Technology & Military Science
- Community College of the Air Force - Associate of Science, Logistics
- John C. Maxwell coach, and inspiration speaker
- Mission Support Group Commander's Course
- Civilian Personnel Management Course
- Quality Assurance Personnel Training
Awards
- Legion of Merit
- Bronze Star
- Meritorious Service Medal with 3 Oak Leaf Clusters
- CMSgt Eddie Speight Supply Senior Noncommissioned Officer of the Year, Lackland AFB, TX | 2005
- Lance P. Sijan Air Force Leadership Award, Incirlik AB, Turkey | 2003
- United States Air Forces in Europe Honor Guardsman of the Year | 2002
- Non-Commissioner Officer Academy Commandant's Leadership Award, Kapaun Air Station, Germany | 2002
Training
- JOINT SNCO PME COURSE (NON-RESIDENCE), ON-LINE, 2015
- COMMAND CHIEF (CCM), LACKLAND AFB, TX, 2014
- LEAN SIX SIGMA GREEN & YELLOW BELT, Randolph AFB, Northrop Grumman, 2014
- CHIEF LEADERSHIP COURSE (RESIDENCE), Maxwell AFB, 2011
- MISSION SUPPORT GROUP COMMANDER'S COURSE, Dyess AFB, TX, 2010
- SENIOR NONCOMMISSIONED OFFICER ACADEMY (SNCOA), (RESIDENCE), MAXWELL-GUNTER AFB, AL, 2006
- ASSOCIATE OF SCIENCE IN TECHNOLOGY AND MILITARY SCIENCE, Community College Of The Air Force, 2006
- ENLISTED PROFESSIONAL MILITARY EDUCATION INSTRUCTOR COURSE, Maxwell AFB, 2005
- ADVANCED SUPPLY MANAGEMENT, Lackland AFB, 2004
- CIVILIAN PERSONNEL MANAGEMENT COURSE, Lackland AFB, 2004
- QUALITY ASSURANCE TRAINING, Lackland AFB, 2003
- USAF HONOR GUARD PROTOCOL HONORS AND CEREMONIES, Incirlik AB, 2002
- NONCOMMISSIONED OFFICER ACADEMY (NCOA), (RESIDENCE), KISLING NCO ACADEMY, 2002
- ASSOCIATE OF SCIENCE IN LOGISTICS, Community College of the Air Force, 1991
- AIRMAN LEADERSHIP SCHOOL (ALS), KEESLER AFB, MS, 1991
References
References available upon request.
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