Troy Pate
Greenfield,IN
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Sales Representative
Trim-A-Seal Of Indiana
01.2021 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Petty Officer Third Class
United States Navy, Unit
02.2016 - 10.2020
- Mentored and supervised 20 personnel within unit, providing positive guidance for professional and personal development.
- Drafted messages and reports to inform leadership of current situations using multiple government data bases.
- Directed safe and secure operations of over millions of dollars worth of government property, resulting in no loss of equipment or negative incidents.
Education
Certificate of Completion - Radar Communications And Systems Technology
Naval Training Command Dahlgren
Dahlgren, VA06.2017
Certificate of Completion - Electricity/ Electronics
Recruit Training Command
Great Lakes, IL03.2017
High School Diploma -
Lafayette Jefferson
Lafayette, IN05.2015
Skills
- Critical Thinking
- Administration and Management
- Troubleshooting
- Team Building
- Sales Expertise
- Product and Service Knowledge
- Product Management and Pricing
- Customer Relations
Timeline
Sales Representative
Trim-A-Seal Of Indiana
01.2021 - Current
Petty Officer Third Class
United States Navy, Unit
02.2016 - 10.2020
Certificate of Completion - Radar Communications And Systems Technology
Naval Training Command Dahlgren
Certificate of Completion - Electricity/ Electronics
Recruit Training Command
High School Diploma -
Lafayette Jefferson
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