Troy Petrilla
Apollo,PA
Summary
Experienced Senior Manager with a versatile background in information technology. Adept at strategizing and executing key improvements to drive business growth and enhance operational efficiency. Forward-thinking and skilled in managing teams of up to 33 employees across six technology-driven departments, successfully accomplishing challenging objectives.
Overview
18
18
years of professional experience
Work History
Senior Manager, IT Engineer
University Pittsburgh Medical Center
12.2016 - Current
- Managed and provided leadership to 6 technology-oriented departments, comprising a team of 33 professionals
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
Senior Systems Analyst
University Pittsburgh Medical Center
10.2006 - 12.2016
- Enhanced system functionality by designing and implementing multiple and diverse new software applications across 40 hospitals.
- Increased user adoption rates by providing ongoing training and support to end-users on newly implemented systems.
- Led a team of developers in the successful completion of large-scale projects, fostering a positive work environment.
- Designed user-friendly interfaces for various software applications, increasing ease of use and functionality.
- Developed custom scripts to automate routine tasks, saving valuable team hours.
- Worked closely with business stakeholders to gather and analyze requirements, ensuring that the delivered solutions were aligned with their expectations.
- Standardized documentation processes for better knowledge-sharing among team members, leading to improved collaboration.
- Collaborated with cross-functional teams to ensure seamless integration of new systems within the organization.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Offered input for complex documents to support client-ready final versions.
- Spearheaded the migration of legacy systems to modern platforms, ensuring minimal downtime during the transition period.
- Assisted clients with post-implementation support services including troubleshooting, maintenance activities, as well as addressing ad-hoc queries related to system usage.
- Developed comprehensive user documentation, enabling efficient knowledge transfer between team members and clients.
- Mentored junior analysts, fostering a supportive learning environment that enabled professional growth within the team.
Education
Bachelors of Information Science Technology - Information Technology
Penn State University
New Kensington, PA12.2005
Skills
- Strategic Planning
- Operations Management
- Team Leadership
- Staff Management
- Cross-functional Team Coordination
- Troubleshooting and problem resolution
- Data-driven decision-making
- Documentation And Reporting
- Talent Development
- Budget Oversight
- Resource Allocation
- Database Development
Accomplishments
- Collaborated with team of 7 in the development of a Pulmonary Information Management system.
- Supervised 6 diverse teams of 33 staff members.
- Used Microsoft Planner to develop tracking of multiple projects and IT initiatives.
- Developed custom integration with medical devices to improve patient outcomes.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- UPMC
- Giant Eagle
- Penn State University
- Eat'n Park
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePaid time off401k matchPaid sick leaveHealthcare benefitsWork from home optionPersonal development programsTimeline
Senior Manager, IT Engineer
University Pittsburgh Medical Center
12.2016 - Current
Senior Systems Analyst
University Pittsburgh Medical Center
10.2006 - 12.2016
Bachelors of Information Science Technology - Information Technology
Penn State University
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