Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Troy Privatsky

Eugene,OR

Summary

Dynamic professional with a proven track record, enhancing customer satisfaction and streamlining operations. Excelled in leveraging CRM software and active listening to boost client retention. Skilled in analytical thinking and digital file management, consistently driving continuous improvement and teamwork. Achieved notable success in sales support and operational efficiency.

Overview

12
12
years of professional experience

Work History

Sales Administrator

Nexgen Team
10.2023 - 11.2024
  • Produced Power Point Business Reviews for Sales reps
  • Processed applications for new customer onboarding
  • Reported monthly sales for vendor invoicing
  • Conducted Vendor relationship management with Purchase Order requests and Quotes
  • Coordinated and scheduled procured equipment for delivery to customer sites

Supply Chain Specialist

Ascendion/Hewlett-Packard
05.2023 - 06.2023
  • Created Standard Operating Procedure for Material Requirements Planning module. Short term contract.

Service Sales Quote Specialist

Axelon Services Corporation/GE
09.2022 - 11.2022
  • Assisted department director with metric analyses
  • Processed quotes for Sales Representatives. Short term contract

Inside Sales Coordinator

Integration International Inc/Schneider Electric
10.2021 - 09.2022
  • Produced reports and processed server queries for current order status
  • Assisted with proactive measures for timely deliveries
  • Worked with data servers including CRM and ERP
  • Updated customer orders including part numbers and shipping information
  • Facilitated meetings with Supply Chain Manager, Production and Sales
  • Created shipping schedules with Production and Shipping

Customer Care Representative

Amerisave Mortgage Corporation
07.2020 - 03.2021
  • Assisted customers with process of application to loan
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer & Sales Support Representative

Enterprise Holdings Inc
06.2012 - 02.2018
  • Provided customer support for car insurance replacement rental vehicles
  • Conducted reservation sales support for three different rental companies
  • Generated reports of individual performance and team standings

Education

Associate of Arts - Liberal Arts

Lane Community College
Eugene, OR
08-2004

Skills

  • Active listening
  • Continuous improvement
  • Attention to detail
  • Excellent communication
  • Teamwork and collaboration
  • Digital file management and organization
  • Knowledge of SAP/ERP systems
  • Knowledge of EDI
  • Sales support
  • CRM software
  • Sales presentations
  • Client retention strategies
  • Analytical thinking
  • Time management
  • Order processing
  • Multitasking Abilities
  • Problem-solving aptitude
  • Adaptability and flexibility
  • Organizational skills
  • Customer satisfaction

Accomplishments

  • Six Sigma white belt

Timeline

Sales Administrator

Nexgen Team
10.2023 - 11.2024

Supply Chain Specialist

Ascendion/Hewlett-Packard
05.2023 - 06.2023

Service Sales Quote Specialist

Axelon Services Corporation/GE
09.2022 - 11.2022

Inside Sales Coordinator

Integration International Inc/Schneider Electric
10.2021 - 09.2022

Customer Care Representative

Amerisave Mortgage Corporation
07.2020 - 03.2021

Customer & Sales Support Representative

Enterprise Holdings Inc
06.2012 - 02.2018

Associate of Arts - Liberal Arts

Lane Community College

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Troy Privatsky