Troy Rand

Supervised electrical installation and repair projects, ensuring compliance with safety standards and regulations.

• Led team in troubleshooting complex electrical systems, improving response time to critical outages.
• Coordinated scheduling of maintenance activities, optimizing resource allocation and reducing downtime.
• Mentored junior electricians, enhancing skill development and promoting adherence to best practices.

• Planning, directing, and coordinating the work of subordinate first-level supervisors.
• Serving as the final on-site authority for resolving complex technical problems and
integration conflicts.
• Exercising second-level, delegated authority for all personnel and administrative functions.
• Providing authoritative information and advice to higher-level supervisors and
management officials on the feasibility of work assignments, workload data, and
budget estimates.
• Maintaining balanced workloads by directing the shifting of assignments and resources between subordinates

• Supervised daily operations to ensure efficient service delivery and customer satisfaction.
• Trained and mentored staff on automotive service protocols and customer interaction techniques.
• Implemented process improvements that enhanced workflow efficiency and reduced service time.
• Managed inventory levels, ensuring timely restocking of essential supplies and equipment.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.