Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Reed

Napa,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Oil Change Technician

Napa Ford
03.2022 - 09.2022
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Checked fluids, tires, brakes, and other systems as part of 120-point inspection

Barista

Peet's Coffee
06.2020 - 03.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Barback

Silverado Vineyards
06.2019 - 06.2020
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Assisted in setting up and breaking down bar area for special events.

Education

Associate of Arts - Social And Behavioral Sciences

Santa Rosa Junior College
Santa Rosa, CA
05.2023

Skills

  • Diagnose Problems
  • Customer Service
  • Oil Changes
  • Utensils and Equipment
  • Stocking Supplies and Retail Products
  • Coffee Machinery
  • Place Settings
  • Ice Restocking
  • Dishwashing and Sanitization

Timeline

Oil Change Technician

Napa Ford
03.2022 - 09.2022

Barista

Peet's Coffee
06.2020 - 03.2022

Barback

Silverado Vineyards
06.2019 - 06.2020

Associate of Arts - Social And Behavioral Sciences

Santa Rosa Junior College

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Troy Reed