Troy Riggs
Lubbock,TX
Summary
Accomplished in inventory coordination and fostering customer relations. Adept in leveraging team development and multitasking strengths to enhance store organization and sales, demonstrating a proven track record in improving customer service and operational efficiency. Expertise in merchandising and promotions significantly contributed to the department's success.
Overview
15
15
years of professional experience
Work History
Department Manager
Mardel Christian & Education
Lubbock, Texas
04.2024 - Current
- Provided exceptional customer service by assisting customers in finding and recommending books based on their interests.
- Maintained a clean and organized bookstore environment, ensuring ease of navigation for customers.
- Assisted with inventory management, including receiving new shipments, shelving books, and conducting regular stock checks.
- Collaborated with team members to create eye-catching displays and promotions to increase sales.
- Processed book returns efficiently and accurately, adhering to company policies and procedures.
Music Teacher
Memphis ISD
Memphis, Texas
08.2018 - 06.2023
- Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
- Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance student engagement and comprehension
- Differentiated instruction to meet the individual needs of students with varying academic levels and learning disabilities
- Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportive community of learners
Cashier/Clerk/Customer Service
Allsups Convience Store
Memphis, Texas
09.2013 - 11.2018
- Provided exceptional customer service to all store patrons, ensuring a positive shopping experience
- Managed cash register operations, accurately processing transactions and maintaining proper cash balances
- Stocked shelves and maintained inventory levels to ensure product availability for customers
- Monitored expiration dates of perishable items and rotated stock accordingly to minimize waste
- Maintained cleanliness and organization of store shelves, displays, and checkout area
Warehouse Clerk/ Customer Service
Plains Cotton
Memphis, Texas
03.2010 - 07.2013
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT06-2026
Skills
- Task delegation
- Inventory coordination
- Customer relations
- Merchandising
- Promotions
- Department collaboration
- Multitasking strength
- Team development
- Verbal and written communication
- Prioritization skills
- Store organization
- Product upselling
- Point-of-sale system
- Sales processing
- Inventory management
Timeline
Department Manager
Mardel Christian & Education
04.2024 - Current
Music Teacher
Memphis ISD
08.2018 - 06.2023
Cashier/Clerk/Customer Service
Allsups Convience Store
09.2013 - 11.2018
Warehouse Clerk/ Customer Service
Plains Cotton
03.2010 - 07.2013
Bachelor of Arts - Elementary Education
Western Governors University
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