Troy Rittinger

Performs daily oversight of HVAC and refrigeration monitoring.

Performs daily oversight of HVAC/R dispatch.

Improve the efficiency of monitoring and HVAC/R dispatch group processes by evaluating system results, recommending new systems, training, policies, and procedures, and implementing revisions.

Monitors and expedites any workflow exceptions.

Work directly with internal departments, stores, and vendors to ensure work process flow is maintained.

Coordinate preventive maintenance of HVAC/R equipment.

Facilitates recurring contract work, and approves quotes and invoices.

Develop and perform oversight of accurate records for HVAC and refrigeration.

Provides excellent customer service to support internal and external customers.

*Improves existing HVAC/R maintenance administration programs by identifying process flow and inefficiencies.

*Provides analytical and technical support in the daily operation of the facilities maintenance HVAC/R department.

* Diagnose all HVAC/R and Commercial Kitchen Equipment.

* Improve operation by continuous learning of equipment that we service.

* Consistently provided exceptional service and attention to customers.

* Developed cost-savings maintenance programs.

* Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.

* Manage the H.R. staff to include parts, AR/AP, and dispatching.

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I was a Majority partner in Climatech Mechanical. My responsibilities were to:

* Schedule and Manage Technical team members in the diagnose and repair of all HVAC/R and Commercial Kitchen Equipment

* Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.

* Created agenda, materials and communications for team meetings.

* Consistently provided exceptional service and attention to customers and stakeholders.