Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Affiliations
References
Timeline
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Troy Roney

Troy Roney

Columbia,SC

Summary

Hardworking Team Member, who boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with food and beverage knowledge field knowledge and dedication to going beyond to properly complete tasks. Knowledgeable Lead Coach bringing over 6 years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

25H Network Communications System Specialist

SC Army National Guard
Spartanburg, SC
04.2023 - Current
  • Utilize skills such as Networking, Transmitting, and Cable-Building
  • Work with satellite dishes, TFOCA cables, CAT-5 ethernet cables, routers, switches, and other military-grade technical equipment
  • Collaborated with other staff members to ensure successful implementation of projects.
  • Deployed patches and updates in a timely manner while minimizing disruption to users.
  • Configured exclusive military networks to help support the mission
  • Inspected all weapons prior to use to ensure they were serviceable and safe to fire.
  • Conducted field training exercises for new recruits in the use of weapons, combat strategies, and tactics.
  • Observed terrain features during patrols in order to identify potential threats or hazards.
  • Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.

Sales Associate

Lowe's Home Improvement Center, Erie Pa
North Charleston, SC
04.2022 - 06.2024
  • Tracked sales performance metrics to identify trends in the market place.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Conducted inventories on a regular basis to track stock levels.
  • Suggested ideas for improving store operations and increasing profits.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Demonstrated product features and benefits for customers' needs.

Lead Coach

Soccer Shots Charleston
Charleston, SC
01.2023 - 07.2023
  • Supervised assistant coaches in the implementation of practice plans and game strategies.
  • Collaborated with other staff members to ensure that all teams had access to necessary resources and equipment.
  • Demonstrated necessary soccer skills to players aged 3-13 years old
  • Taught virtues and life values to players to build character growth from within

  • Analyzed athletes' performances and provided feedback on areas of improvement.
  • Promoted positive sportsmanship among participants during competitions.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Adhered strictly to safety protocols while supervising practices or competitions.

Crew Member

Raising Cane's Restaurants
North Charleston, SC
04.2022 - 06.2022
  • Wiped down tables and equipment, swept and refilled stock
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
  • Packed fast food products in approved containers, cups and bags
  • Organized and restocked supplies to support operations and team productivity
  • Upheld high standards of productivity and quality in operations
  • Demonstrated proper food safety practices by accurately completing quality control checklist
  • Observed safety precautions and practices to reduce injury when using heavy machinery and equipment
  • Prepared quality products while maintaining portion control and presentation within service goal times
  • Drove team success by completing assigned task quickly and accurately
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards
  • Maintained current and accurate inventory with cycle counts and audits
  • Totaled bills, accepted payments and returned change
  • Processed payments and bagged items for customer check out
  • Operated fryers and grills, assisted with putting orders together and bagged items for

Mobile Team Orders Member

Chick-fil-A
North Charleston, SC
12.2021 - 04.2022
  • Completed orders as the #2 ranked store for deliveries in the nation
  • Conducted research on new technologies that could be incorporated into future events.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Participated in training sessions for new employees when needed.
  • Answered phone calls regarding inquiries about products or services.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Looked for ways to go above and beyond job requirements.

Front of House Employee

Kings Pizza
Ladson, SC
09.2019 - 03.2021
  • Cross-trained in multiple positions for increased team versatility.
  • Demonstrated excellent multitasking abilities during busy periods.
  • Monitored food quality to ensure consistency and safety standards.
  • Handled customer complaints professionally, resolving issues promptly.
  • Upheld strict hygiene practices in accordance with health regulations.
  • Assisted with menu development, offering suggestions for improvements.
  • Implemented promotional strategies to increase sales during peak hours.
  • Operated cash register, handled payments, and provided accurate change.
  • Directed patrons to restrooms and other amenities within facility.
  • Tailored orders to address customer allergies and gluten concerns.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Took to-go phone orders from guests following outlined procedures.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.

Education

Bachelor of Science - Physical Education

University of South Carolina - Columbia
Columbia, SC
05-2028

MOS Achieved - Signal School

Advanced Individual Training
Fort Eisenhower, GA
02-2024

Army Soldier Title Earned - Basic Combat Training

Basic Combat Training
Fort Jackson, SC
09-2023

High School Diploma -

Fort Dorchester High School
North Charleston, SC
05-2022

Skills

  • Valid Driver's License
  • Collaboration and Teamwork
  • Coffee and Tea Service
  • Customer Relations
  • Employee Training and Supervision
  • Food Production Processes
  • Multitasking and Organization
  • Packaging and Labeling
  • Stocking and Replenishing
  • Food and Beverage Service
  • CPR Certified
  • Fitness Assessments
  • Injury Prevention
  • Exercise programming
  • Weight management
  • Physical Conditioning
  • Client Coaching
  • Leadership skills
  • Training & Development
  • Team building
  • Networking
  • Troubleshooting
  • Problem-Solving
  • Analytical and Critical Thinking
  • Dependable and Responsible

Certification

  • ISSA Certified Personal Trainer
  • CPR & AED certified
  • Youth Tackle Football (USA Football)

Accomplishments

  • Distinguished Honor Graduate(Top of Class in AIT)
  • SASH influencer at BCT
  • State champions for 8-man football (WR Coach)
  • Conference Champions for 8-man football (WR Coach)

Languages

English
Full Professional
Spanish
Limited
Italian
Elementary

Affiliations

  • Meditation
  • Play pickup sports (football, soccer, basketball, etc.)
  • Coach youth sports
  • Coach Intramural basketball (collegiate level)
  • Write music lyrics (R&B)

References

References available upon request.

Timeline

25H Network Communications System Specialist

SC Army National Guard
04.2023 - Current

Lead Coach

Soccer Shots Charleston
01.2023 - 07.2023

Sales Associate

Lowe's Home Improvement Center, Erie Pa
04.2022 - 06.2024

Crew Member

Raising Cane's Restaurants
04.2022 - 06.2022

Mobile Team Orders Member

Chick-fil-A
12.2021 - 04.2022

Front of House Employee

Kings Pizza
09.2019 - 03.2021

Bachelor of Science - Physical Education

University of South Carolina - Columbia

MOS Achieved - Signal School

Advanced Individual Training

Army Soldier Title Earned - Basic Combat Training

Basic Combat Training

High School Diploma -

Fort Dorchester High School

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Troy Roney