Troy Sales
Livermore,CA
Summary
Enthusiastic Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the electric vehicle. Skilled in working under pressure and adapting to new situations and challenges. Staying organized and providing clear communication during troubleshooting. Mercedes-Benz has also provided me with advanced troubleshooting courses, hybrid vehicle and high voltage component understanding. Wanting to specialize skills in electric vehicle technologies.
Overview
7
7
years of professional experience
Work History
Hybrid/Powertrain Technician
Mercedes Benz Of Pleasanton
Pleasanton, CA
06.2018 - Current
- Executed diagnostics, troubleshooting and evaluations on client vehicles.
- Utilized recourses such as diagrams, schematics and function descriptions to correctly diagnose.
- Communicate with engineers when diagnosing very complex issues
- Repair damaged wiring found after completed testing
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals and promise times.
- Completed detailed job reports and logs immediately following testing and completed work.
Technician
Right Toyota
Scottsdale, AZ
11.2014 - 04.2018
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting
- Organized work to meet demanding promise times.
- Completed job reports and logs immediately following repairs and testing
- Maintained a clean work environment, including consistent tool organization
Education
Associate of Applied Science - Automotive Technology
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ04.2015
Skills
- Assembly and disassembly of complex drivetrain assemblies
- Hybrid certified, including high voltage safety
- Troubleshooting automotive communication networks
- Troubleshooting electronics (control units, wiring ect)
- Wire, connector and harness repair
- Clear communication and documentation of testing procedures and repairs
- Strong communication with teams or engineers
Timeline
Hybrid/Powertrain Technician
Mercedes Benz Of Pleasanton
06.2018 - Current
Technician
Right Toyota
11.2014 - 04.2018
Associate of Applied Science - Automotive Technology
Maricopa Community Colleges - Gateway Community College
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