Troy Sandford
San Marcos,TX
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, honed at the City of Eagle Pass. Proven ability to ensure public safety and enhance guest experiences through effective problem-solving and teamwork. Recognized for maintaining a clean environment and delivering exceptional customer service while leading youth swim instruction.
Experienced with customer assistance and maintaining cleanliness. Utilizes effective communication and multitasking to meet patron needs efficiently. Track record of reliability and strong understanding of safety procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
City of Eagle Pass
06.2024 - 08.2025
- Worked for the past two summers.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Youth swim instructor.
Cashier
Burlington
10.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Venue Attendant
City of Eagle Pass
08.2023 - 06.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Education
High School Diploma -
Eagle Pass High School
Eagle Pass, TX05-2024
Skills
- Strong communicator
- Effective problem-solver
- First aid
- Physical fitness
- Team collaboration
- Public safety
- General maintenance
- Patience and empathy
- Team player attitude
Affiliations
- National Honor Society
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier
Burlington
10.2024 - 12.2024
Lifeguard
City of Eagle Pass
06.2024 - 08.2025
Venue Attendant
City of Eagle Pass
08.2023 - 06.2024
High School Diploma -
Eagle Pass High School
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