Troy Shaw
Huntington Beach
Summary
Dedicated technician experienced in diagnostic procedures and client education. Proven track record in implementing effective solutions and maintaining high standards of professionalism, ensuring customer satisfaction and operational efficiency.
Overview
24
24
years of professional experience
Work History
Electrical Technician
SEATS TOTAL SOLUTIONS
USA
05.2024 - 02.2026
- Installed and maintained electrical systems, ensuring compliance with safety standards.
- Diagnosed electrical faults using testing equipment and troubleshooting techniques.
- Collaborated with team members on project planning and execution to enhance efficiency.
- Assisted in the assembly of electrical components for various applications.
Pest Control Technician
Terminix Pest Control
Laguna Hills, CA
08.2018 - 05.2025
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Implemented integrated pest management strategies to ensure effective and sustainable solutions.
- Trained junior technicians in safety protocols and pest control techniques to enhance team performance.
- Developed customized treatment plans based on property assessments and customer requirements.
- Collaborated with clients to educate on prevention measures, fostering long-term pest management partnerships.
- Maintained accurate records of service visits, treatments applied, and customer feedback for quality assurance.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Superintendent/Finish Carpenter
Cal Select Builders
USA
02.2002 - 06.2017
- Managed overall project timelines and resources, ensuring completion within budget constraints.
- Coordinated with subcontractors and suppliers to maintain project flow and address issues promptly.
- Implemented safety protocols, promoting a culture of compliance among team members on job sites.
- Conducted regular site inspections, identifying risks and ensuring adherence to quality standards.
- Led weekly progress meetings, providing clear updates to clients and addressing any concerns effectively.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Maintained safety onsite and upheld all OSHA regulations by [Action].
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
- Incorporated innovative construction techniques into projects, resulting in improved efficiency and overall quality of workmanship.
- Boosted staff morale and performance through effective leadership and professional development opportunities.
Education
No Degree - Security Specialist
Martial Arts Security Training Academy
Santa Ana, CAHigh School Diploma -
Lakewood Highschool
Lakewood, CA05-1989
Skills
- Installation oversight
- Design problem solving
- Replace components
- Interpret diagrams
- Professionalism
- Diagnostic procedures
- Hand and power tools
- Safety training
Accomplishments
- Supervised team of 100 staff members.
- Achieved timeline through effectively helping with finish carpentry.
Timeline
Electrical Technician
SEATS TOTAL SOLUTIONS
05.2024 - 02.2026
Pest Control Technician
Terminix Pest Control
08.2018 - 05.2025
Superintendent/Finish Carpenter
Cal Select Builders
02.2002 - 06.2017
No Degree - Security Specialist
Martial Arts Security Training Academy
High School Diploma -
Lakewood Highschool