Troy Spratley
Eau Claire
Summary
Dynamic professional with a proven track record at CP3 Contracting, excelling in quality control and customer service. Adept at resolving complex issues and fostering team collaboration, I leverage strong leadership and attention to detail to drive operational efficiency and enhance client satisfaction. Committed to achieving goals and maintaining high standards.
Overview
6
6
years of professional experience
Work History
Supervisor/working hand
CP3 contracting
Eleva
10.2025 - Current
- Conducted quality inspections to uphold work standards and enhance product reliability.
- Resolved customer complaints promptly to ensure satisfaction.
- Facilitated interdepartmental communication to resolve issues and improve collaboration.
- Served as liaison between upper management and staff to foster open dialogue.
- Verified material accuracy and completeness to support seamless operations.
Carpenter
Sendelbach Builders LLC
Independence
02.2023 - 10.2025
- Executed diverse projects from new construction to remodeling, including building residential homes and commercial pole sheds.
- Prepared tools and equipment for efficient workday operations.
- Prepared tools and work areas each morning to ensure readiness for daily tasks.
- Operated power tools safely for cutting, shaping, and assembling wood products.
- Maintained a clean and organized work environment to promote safety standards.
- Performed various carpentry duties, including both rough and finish carpentry.
Assistant
The Changing Room
North Miami Beach
07.2022 - 01.2023
- At this establishment I engaged with clients on a 1 on 1 basis making clients feel welcome and did the service of washing their hair.
- I was also accountable for informing and selling them (the clients) the products we had.
- During the shift when I didn't have a client in my seat I would clean and offer clients amenities.
- In terms of closing each shift the duties would rotate amongst workers but included however weren't limited to shutting down the coffee station and cleaning the place head to toe.
Cosmetology Student
Sheridan Technical College
Hollywood
10.2021 - 10.2022
- I attended college at Sheridan Tech studying for my cosmetology license.
Assistant
Ustyle
Aventura
11.2021 - 06.2022
- I worked as the bosses assistant and was in charge of washing clients hair, passing him foils, mixing colour formulas, as well as preparing clients for a colour services.
- Whenever I had any down time I would make foils for colour services, clean any stations that were dirty or be offering clients amenities including coffee and cookies.
Shift manager/ Register/ Cook
Tacoguey/ Poku
Cooper Square Retail Plaza
01.2021 - 10.2021
- These were new sister establishments so I was able to work at both simultaneously.
- I did everything in both places all the way from cooking, to cleaning, to prepping, to being at the register.
- Another thing I did was train new employees and handle the float money for both restaurants.
Education
Cosmetology - Cosmetology
Sheridan Technical College
Hollywood07-2026
GED -
Sheridan Technical Highschool
HollywoodSkills
- Quality control
- Customer engagement
- Problem resolution
- Inventory control
- Attention to detail
- Decision-making
- Complex Problem-solving
- Strategic planning
- Leadership
- Team collaboration
- Interpersonal Communication
- Conflict resolution
- Adaptability
- Stress Management
- Goal oriented
Awards
- Captain of Pioneer Middle School Soccer Team
- Junior Olympic Medal for Swimming I went to the junior Olympics for swimming 5 years consecutively
- Championship Soccer Trophy My school's soccer team achieved the championship trophy for the first time in 45 years under the title of boys soccer.
Languages
- Fluent in English
- 3 years of Spanish speaking experience
Languages
English
Full Professional
Spanish
Limited
Timeline
Supervisor/working hand
CP3 contracting
10.2025 - Current
Carpenter
Sendelbach Builders LLC
02.2023 - 10.2025
Assistant
The Changing Room
07.2022 - 01.2023
Assistant
Ustyle
11.2021 - 06.2022
Cosmetology Student
Sheridan Technical College
10.2021 - 10.2022
Shift manager/ Register/ Cook
Tacoguey/ Poku
01.2021 - 10.2021
Cosmetology - Cosmetology
Sheridan Technical College
GED -
Sheridan Technical Highschool