Troy Taylor

Team Leader experienced in directing activities in [Type] setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Goal-driven [Job Title] dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skillful in working with architects, inspectors, designers and subcontractors to accomplish high-quality project work. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Co-created and implemented a comprehensive employee development program for an international corporation to improve performance of the sales team. Resulted in a dramatic surge in sales and led to becoming the industry leader in the market.
• Developed a database of products to streamline information processes for sales associates. Resulted in a 35% increase in sales of the merchandise sold and added $3.8 million of revenue on an annual basis.
• Examined website content for accuracy and functionality for the eCommerce division for an international organization. Quickly analyzing this information reduced down time for the website preventing lost sales.
• Nurtured a lead management system to establish contact with e-mail customers for the eCommerce division of an international company. Processes helped to generate 90% more email traffic to the sales associates.
• Reviewed functionality of web purchasing system for the eCommerce division for an international organization. Testing process uncovered errors and system issues that would have delayed the launch of a $15 million ad campaign.
• Cultivated email templates for the eCommerce division for an international retail organization. Increased productivity, causing sales to increase 30% to 50% each year over the last eight years.
• Co-developed the sales process for the eCommerce division for an international consumer goods organization. Resulted in the fastest growing division of the company and approximately $25 million in annual revenue.
• Initiated a lead management system for the eCommerce division for an international company. Resulted in better tracking of customers increasing sales 30% to 50% annually.
• Authored a set of operating rules for the eCommerce division for an international corporation for more efficient training. Increased the sales conversion of new leads into the organization by 50%.
• Spearheaded a competition task force for an international bedding retailer to reduce internal competition. Stopped the secondary sale of our products through online sources saving the organization $250,000 annually.
• Diversified role as sales associate to customer service representative for an international high end consumer goods organization. Negotiations resulted in faster equipment for the division increasing efficiency.

• Leadership Training
• Selling Techniques
• Coaching Top Performers
• World Class Customer Service
• Business Writing
• Stress Management
• Personal Budgets
• Conflict Management
• 360 Performance Appraisals

• Leadership Training
• Selling Techniques
• Coaching Top Performers
• World Class Customer Service
• Business Writing
• Stress Management
• Personal Budgets
• Conflict Management
• 360 Performance Appraisals