TROY TELLIER
West Warwick,RI
Summary
Career Summary To obtain a position where I can maximize my customer service skills, quality assurance, training experience, while offering opportunities for growth. Summary of Qualifications Over 10 years of experience in Customer Service, Warehouse,sales and business ownership Professional with strong leadership, problem solving and communication skills. Computer and internet literate Qualified in customer service and sales through courses provided by Michelin of North America Forklift license verification
Overview
20
20
years of professional experience
Work History
Car Accessory Installer
NORAD
04.2023 - Current
- Operated tools, equipment, and machinery
- Drilling, using screwdriver and ratchet sets.
- Setting torque wrenches to specifications for tightening bolts.
- Perform duties within quality control standards.
- Operate and input data into a computerized scanner.
- Follow written and verbal instructions
- Install all orignial equipment auto parts such as exhausts , carbon fiber , puddle lights , car starters , new emblems
- worked on upwards of 60 vehicles perday
Owner/Operator
Anchor Cleaning Solutions
01.2016 - Current
- Pressure washer and soft washing
- Use two types of injectors a high pressure injector as well as low power injector
- Surface cleaning of sidewalks , walkways and driveways
- Maintaining Company safety standards
- Maintaining a customer base through self marketing
Little Rhody Liquidations
01.2015 - Current
- Achieved top rated selling status within 1 year
- Monthly sales of $3000
- 100% positive customer feedback
- Ship packages both domestically and internationally in a timely manner
customer service
Greenleaf Compassion Center
01.2014 - 01.2015
- Provided exemplary, to all patients while encouraging other staff
- Assessed all incoming medicine and coordinated wiht the owner and other management regarding pricing as it pertained to a tier system
- This included flower, oil and concentrates
- I was the communication line between caregivers regarding medincine intake
- Coordinated and managed incentive and leadership to retail team
- Managed concentrates procurement and in house production
- Provided weekly assessment of in house bulk medicine sales such as tier, making decisions on what flower to best move current inventory levels
- Worked with the retail team to create weekly specials managed test result transparency , coordinated with whomever is dropping off samples and followed up with labs when necessary
Warehouse/Forklift Operator
Coastal International Truck
01.2011 - 01.2014
- Handle all Shipping /Receiving
- Prepare all drivers for out going deliveries
- Customer Service
- Inventory Control
Warehouse/ Shipping & Receiving
Werner,Sullivan & Nillson
01.2011 - 01.2012
- Handled all Shipping/Receiving
Delivery driver
Deliveries
01.2008 - 01.2010
- For out of state deliveries
- Handled customer service situations,minimized risk through proper operation of equipment and reduced liability by obeying all laws and company policies
- Excellent oral and written communication skills
- Drive long hours, handle stress and multiple priorities.Provided timely and accurate condition reports for repossessed collateral.
Tire Pros Inc
01.2005 - 01.2008
- Managed day to day operations,key holder for an eight bay automotive facility,quality assurance,inventory control while focusing on providing the recepiant with the highest quality of customer service
- Sales of automotive service and tires
- Strong leadership,excellent communication skills, attention to detail,and supervisory skills including,hiring,termination, scheduling,training, payroll and other administration tasks
- Personally addressed customer complaints,and handled in a professional manner,coached and mentored employees.
Education
H.S. Diploma - undefined
John F.Deering High
1998
Skills
- Profit and Loss Analysis
- Business Development
- Staff Management
- Design Coordination
Timeline
Car Accessory Installer
NORAD
04.2023 - Current
Owner/Operator
Anchor Cleaning Solutions
01.2016 - Current
Little Rhody Liquidations
01.2015 - Current
customer service
Greenleaf Compassion Center
01.2014 - 01.2015
Warehouse/Forklift Operator
Coastal International Truck
01.2011 - 01.2014
Warehouse/ Shipping & Receiving
Werner,Sullivan & Nillson
01.2011 - 01.2012
Delivery driver
Deliveries
01.2008 - 01.2010
Tire Pros Inc
01.2005 - 01.2008
H.S. Diploma - undefined
John F.Deering High
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