TROY THALDORF
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner/Operator
SureShot Asphalt And Maintenance
12.2023 - Current
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency,
- Established strong relationships with suppliers,
- Implemented effective financial management practices, improving cash flow and profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Interacted well with customers to build connections and nurture relationships.
Backup Supervisor/Group Leader/ Swing Man
Satellite Industries
06.2021 - 12.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Initiated process improvements that optimized workflows, reducing bottlenecks and increasing overall efficiency.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Maintenance Technician
Cubs Stadium/SwingBatterBatter Inc.
06.2021 - 12.2022
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Collaborated with team members to complete larger repair projects efficiently.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Elevated team morale by fostering open communication channels among colleagues during challenging situations.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed preventive maintenance and repairs on various types of equipment.
Boiler Attendant/General Maintenance Worker
New Castle Correctional Facility
01.2019 - 06.2021
- Enhanced boiler efficiency by conducting regular maintenance and inspections.
- Reduced downtime for repairs with proactive troubleshooting and problem-solving skills.
- Ensured safety in the workplace by adhering to established guidelines and best practices.
- Collaborated with team members to optimize boiler operations, resulting in increased productivity.
- Provided training to new boiler attendants, ensuring proper understanding of tasks and responsibilities.
- Maintained accurate records of boiler performance data for analysis and future improvements.
- Managed inventory of spare parts and supplies, minimizing delays due to equipment unavailability.
- Monitored multiple boilers simultaneously, maintaining optimal performance levels at all times.
- Communicated effectively with colleagues and supervisors, ensuring smooth workflow and timely completion of tasks.
- Adapted quickly to new technologies introduced in the industry, maintaining up-to-date knowledge of best practices.
- Conducted tests on water quality, adjusting treatment methods as needed for optimal system performance.
- Maintained compliance with regulatory requirements through diligent record-keeping and adherence to established procedures.
- Supported other departments during emergencies or peak periods by stepping in as needed, demonstrating flexibility and teamwork.
- Performed routine cleaning tasks on boilers and associated equipment, prolonging their lifespan and reducing repair costs over time.
- Adjusted valves and controls to set specified water level and steam pressure of boiler.
- Observed pressure, temperature and draft meters to verify correct operation of automatic combustion control systems, feed water regulators and burners.
- Observed boiler and auxiliary units to detect malfunctions, change burners and tighten pipes and fittings.
- Maintained boiler room log by recording meter and gauge data readings, water test results and quantity of fuel consumed.
- Used chemical testing kits and oxygen scavengers to test and treat boiler feed water.
- Used automatic gas feeds and pumps to fire gas-fed boilers.
- Verified appropriate degree of water softness by maintaining chemical treatment programs and regulating steam flow.
- Inspected systems, equipment and components to determine maintenance needs.
- Oversaw start-up, operations and shutdown procedures.
- Worked with large HVAC systems such as boilers, chillers and furnaces.
- Conducted preventive, corrective and predictive maintenance actions.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced equipment performance by performing routine maintenance and repairs as needed.
- Ensured optimal building functionality, performing general carpentry, electrical, plumbing, and HVAC tasks as required.
- Demonstrated strong problem-solving skills in diagnosing issues quickly and implementing effective solutions.
- Supported special projects such as renovations or installations by providing skilled labor assistance when necessary.
- Maintained a safe work environment with compliance to company policies, OSHA regulations, and local building codes.
- Performed minor landscaping tasks to enhance curb appeal while adhering to established budget constraints.
- Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Completed routine sweeping, mopping, waxing and polishing of high-traffic floors.
- Maintained and repaired facilities, equipment, and tools.
- Monitored machines and made skilled repairs based on immediate and long-term needs.
Education
No Degree - Manufacturing Skills For Success
Purdue University
West Lafayette, IN06.2022
No Degree - Welding
Ivy Tech Community College of Indiana
South Bend, IN06.2022
GED -
Blue River
Shelbyville, IN02.2012
Skills
- Budget Development
- Personnel Management
- Financial Planning
- Operations Oversight
- Sales Negotiation
- Operations Management
- Mechanical Recoveries
- Documentation and Reporting
- Strategic Planning
- Business Planning
- Hiring
- Attention to Detail
- Staff Training and Development
- Customer Service
- Time Management
- Technical Proficiency
- Process Improvement
- Conflict Resolution
- Problem Solving
- Inventory Control
- Organizational Skills
- Project Management
- Decision Making
- Analytical Thinking
- Team Leadership
- Performance Analysis
- Quality Assurance
- Industry Knowledge
- Transportation Safety
- Cargo Handling
- Safe Driving
- Materials Transport
- Equipment Operation
- Dependable and Reliable
- Shipping and Packaging
- Vehicle Maintenance
- GPS and Route Planning
- Customer-Oriented
- Lift up to [Number] Pounds
- Heavy Haul Expert
- Vehicle Inspections
- Vehicle Systems
- Trailer Maintenance
- Inventory Management
- Customer Service Management
- Administrative Management
- Employee Development
Certification
Manafacturing Skills for Sucess
Certified to 4g in welding
Timeline
Owner/Operator
SureShot Asphalt And Maintenance
12.2023 - Current
Backup Supervisor/Group Leader/ Swing Man
Satellite Industries
06.2021 - 12.2022
Maintenance Technician
Cubs Stadium/SwingBatterBatter Inc.
06.2021 - 12.2022
Boiler Attendant/General Maintenance Worker
New Castle Correctional Facility
01.2019 - 06.2021
No Degree - Manufacturing Skills For Success
Purdue University
No Degree - Welding
Ivy Tech Community College of Indiana
GED -
Blue River
Manafacturing Skills for Sucess
Certified to 4g in welding
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