Summary
Overview
Work History
Education
Skills
Former Employer
Current Position
Affiliations
Accomplishments
References
Timeline
Generic

Troy Vanderhyde

Plano,TX

Summary

I am a proactive leader with an approachable hands-on and inclusive leadership style. I have over 30 years’ experience in the Information Technology and Cybersecurity sectors successfully managing large scale Infrastructure implementations and IT Security programs and initiatives that enable business growth and secure corporate assets. My core strength is the ability to rally business leaders and IT teams around mutually beneficial business and security goals. My teams and I have successfully implemented IT governance, security, compliance and monitoring controls that minimize risk and maximize value at many diverse companies. In the past 48 months I have worked side by side with many business leaders and security executives to develop successful risk strategies and implementation plans. My key strength is building success-oriented IT and Cybersecurity delivery teams that drive improvements and risk reduction initiatives in a positive and forward leaning, inclusive environment. My true passion is people and relationship building and I would welcome a chance to leverage the relationships I’ve formed to move our Cybersecurity and IT programs forward and better secure our company.

Overview

25
25
years of professional experience

Work History

Sr. Director, Security Operations and Compliance

XPO
North Richland Hills, TX
04.2023 - 02.2025
  • I joined XPO following a company divestiture to lead and rebuild the Security Operations organization.
  • Reporting to the CISO, we built a highly effective and collaborative global security operations team.
  • Completed our 3-year cyber roadmap in 22 months.
  • Expanded global team from 3 to over 20 members across India, EU, and North America.
  • Security Operations Objectives:
  • Align security programs with all business leaders and IT teams.
  • Oversee and coordinate all security operations programs for the organization.
  • Design and implement effective security policies and procedures.
  • Devised strategic solutions to mitigate identified threats.
  • Train and supervise the security team, including hiring, performance evaluation, and professional development.
  • Collaborated with various security and law enforcement bodies when necessary.
  • Oversee the budget for security operations while ensuring cost efficiency.
  • Security Operations Accomplishments:
  • Scaled operations by incorporating round-the-clock global resources to safeguard XPO against all potential risks.
  • Established and deployed multinational security measures.
  • Reduced MTTR from over 20 hours to single digits.
  • Formulated detailed response plans for cybersecurity incidents across international operations.
  • Delivered four annual global C-level executive tabletop exercises.
  • Executed 20 Process Maturity recommendations based on E&Y assessment.
  • Ensured seamless connection of all security measures with existing Security Event Management solutions.
  • GRC Team Objective:
  • Managed potential threats and ensured compliance with global legal and regulatory standards.
  • Coordinated activities with other departments to expedite work and improve collaboration.
  • GRC Accomplishments:
  • Executed implementation of XPO GRC framework.
  • Executed timely oversight of all GRC projects, achieving a 90%+ success rate before deadlines.
  • Coordinated compliance-related efforts and monitored weekly collaboration across all departments.
  • Enhanced customer satisfaction through the development of service improvement initiatives.

Sr. Director, Information Security – Cybersecurity Operations

McKesson
Arlington, TX
07.2021 - 04.2023
  • Objective:
  • Fostered enduring security-focused relationships across all McKesson business units.
  • Protected McKesson assets essential to supporting patients and healthcare professionals.
  • Responsibilities:
  • Directed strategic operations of five specialized security capability departments.
  • Managed Teams:
  • Security Analytics – (SIEM, SOAR, End User Behavior Analytics)
  • Incident Response
  • Endpoint Protection
  • Network Security
  • Data Security (Data at Rest, In Transit and Key Management)

Director, Information Security – Service Delivery

McKesson
Arlington, TX
12.2020 - 07.2021
  • Objective:
  • Connect security strategy with business leaders to collaborate and facilitate successful security program implementations at McKesson to better protect and improve our patients lives.
  • Major Accomplishments in this role:
  • Took over responsibility from the “Get to Green” endpoint protection initiative to ensure 95% of McKesson’s desktop and server estate had an updated SentinelOne endpoint agent reporting to the console
  • Took over the program at approximately 70% complete and completed the final, most challenging implementations
  • Brought the total coverage to over 90% and handed off to the ESS for BAU management activities
  • Program Owner for Project Harmony in FY22
  • Leading 8 individual ISRM workstreams toward a common set of security implementation goals
  • As part of Project Harmony and Groundhog, implemented 70,000+ NA endpoint agents in less than 4 weeks to facilitate board directed scanning activities
  • This took an incredible amount of collaboration and mutual commitment on the part of our ISRM partners and individual IT teams with every business unit
  • As part of Project Harmony, lead our cross functional implementation teams to exceed our ISRM Board of Directors target of 95% of all P1 and P2 external facing applications were behind a Web Application Firewall and IP Sealed
  • This accomplishment took effort from the EU and NA business owners, IT Teams and implementation leaders
  • It was a true example of willing and effective collaboration at McKesson to secure our critical systems and protect our patients

Global Head of Vulnerability Management

Experian
08.2017 - 12.2020
  • Our Goal:
  • Be a reliable source for all vulnerability and remediation related information
  • Partner with Experian IT Teams and Business Units to reduce the overall risk posture and vulnerability counts at Experian and be a positive force for change
  • Key Projects and Functions:
  • Own and operate the Global Infrastructure Vulnerability Management Program
  • Implemented the Global Configuration Policy Compliance Program
  • Operationalized the Crisis / Threat Incident Management Program
  • Lead Innovate to Remediate Program across Experian
  • Experian Successes:
  • Assisted, partnered and directed the overall reduction in infrastructure vulnerabilities at Experian from 5,000,000+ to 250,000
  • Lead and participated in many data cleanup activities to restore confidence in VM reporting
  • Lead the program to reduce “reintroduced” vulnerabilities at Experian
  • Target was 25%
  • Achieved > 60%
  • Created new baseline reporting standard for aging vulnerabilities
  • Partnered with desktop build teams to reduce image update frequency from 3 – 6 months, to a monthly build
  • Partnered with GSOC to create a robust Threat Incident Management process

Global Service Delivery Manager

Tata Consultancy Services
01.2013 - 01.2017
  • Responsible for the global IT infrastructure tower support and service delivery
  • This includes the APAC, Europe, Canada, USA, Mexico, South America and Puerto Rico
  • Technology towers include 10,000 Windows and Linux servers operating on various network platforms globally
  • Other technology towers that fall under my responsibility are VMware, Citrix, F5 Load Balancing as well as global Storage and Backup devices
  • Crisis Manager
  • First line of escalation for all global client groups and business executives

Service Delivery Manager

Tata Consultancy Services
01.2012 - 07.2013
  • Monitor and report on service delivery metrics and overall performance of the change and release teams
  • Coordinate and plan changes with customer liaison, change management and operations teams to ensure service delivery would not be interrupted
  • Foster relationships with service management, technical teams, IT, and business partners
  • Lead and manage major service impacting outages/escalations

Various Positions

BMO Financial Group
Toronto, Canada
01.2000 - 06.2005
  • Positions held over my career with BMO Financial Group:
  • Instructor / Facilitator BMO Financial Group – Corporate & IT
  • Communications Manager Desktop Implementation & Support Department
  • Service Level Manager Desktop Implementation & Support Department
  • Problem Manager Desktop Implementation & Support Department
  • Incident Manager Desktop Implementation & Support Department
  • Project Manager Business Services Department
  • Data Center Operations Team Leader

Education

Business Management Degree -

Herzing Institute Career College

B.A. Program -

University of Winnipeg

Plymouth Salem High School - Graduated with Honors

Plymouth Salem High School
Plymouth, MI

Skills

  • Strategic Security Vision Alignment
  • Stakeholder Engagement
  • Motivational Leadership
  • Inclusive Team Leadership
  • Organizational development, team building
  • Data analytics
  • Key performance indicators
  • Culture transformation
  • Team management
  • Human resources management
  • Core values management
  • Policy implementation

Former Employer

McKesson

Current Position

Sr. Director, Information Security Operations at XPO

Affiliations

  • Avid outdoorsman and I enjoy camping, fishing, hiking and exploring new places
  • Passion for reading and learning
  • Former Chef-in-Training and current food collaborator and content provider

Accomplishments

  • Received 6 XPO CEO MVP awards in the past 24 months
  • McKesson Technology Global Award winner

References

References available upon request.

Timeline

Sr. Director, Security Operations and Compliance

XPO
04.2023 - 02.2025

Sr. Director, Information Security – Cybersecurity Operations

McKesson
07.2021 - 04.2023

Director, Information Security – Service Delivery

McKesson
12.2020 - 07.2021

Global Head of Vulnerability Management

Experian
08.2017 - 12.2020

Global Service Delivery Manager

Tata Consultancy Services
01.2013 - 01.2017

Service Delivery Manager

Tata Consultancy Services
01.2012 - 07.2013

Various Positions

BMO Financial Group
01.2000 - 06.2005

Business Management Degree -

Herzing Institute Career College

B.A. Program -

University of Winnipeg

Plymouth Salem High School - Graduated with Honors

Plymouth Salem High School

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Troy Vanderhyde