Accomplished Quality and Production Manager with a proven track record at Premier Plastics Inc, enhancing operational efficiency and product quality through expert application of Six Sigma methodologies and strong problem-solving abilities. Achieved significant improvements in customer satisfaction and compliance monitoring, demonstrating a results-driven approach and commitment to excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Quality Manager
Premier Plastics Inc
05.2011 - Current
Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
Managed and archived quality documentation and participated in internal and external quality audits.
Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
Evaluated quality problems and performed assessments to identify and resolve issues.
Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Improved quality processes for increased efficiency and effectiveness.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Launched quality assurance practices for each phase of development
Leveraged data and analytics to make informed decisions and drive business improvements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved product quality by implementing stringent inspection processes and quality control measures.
Production Manager
Premier Plastics Inc
06.2009 - Current
Resolved issues quickly to maintain productivity goals.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Reduced waste and material costs by optimizing resource allocation and inventory management.
Estimated labor requirements to support anticipated workload.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Standardized production procedures, job roles, and quality assurance guidelines.
Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Monitored team budgets to keep projects on task and avoid waste.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Evaluated employee performance and provided feedback and training as needed.
Enforced health and safety protocols to promote safe working environment.
Analyzed production data and prepared reports for senior management.
Press Operator
Industrial Fluoro Plastics
04.2004 - 05.2009
Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Performed regular maintenance on press machinery to optimize performance.
Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
Promptly removed completed loads from press.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Followed safety protocols to reduce operating risks on press machinery.
Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
Machine Operator Supervisor
Easton
03.1999 - 04.2004
Mentored new hires on proper machine operation techniques, reducing errors and improving overall productivity.
Achieved consistent quality standards, ensuring all products met or exceeded company specifications.
Increased overall equipment effectiveness through regular assessments and adjustments of machinery settings.
Optimized production schedules to maximize output while minimizing resource usage.
Enhanced team performance by providing ongoing training and guidance to machine operators.
Troubleshot equipment malfunctions swiftly, minimizing interruptions to production schedules.
Operated machining equipment safely with team of operators.
Set up and adjusted equipment and properly configured machines for daily operation.