Troy Vigil
Seattle
Summary
Experienced Pro Shop Associate with background in retail sales, customer service, and inventory management. Strengths include an aptitude for product knowledge, merchandising techniques, and ability to communicate effectively with customers. Previous roles have allowed for deepened understanding of golf industry trends and impactful contribution to store revenue growth through upselling strategies and efficient operations.
Overview
3
3
years of professional experience
Work History
LEAD PRO SHOP ASSOCIATE
Interbay Golf Center
Seattle
12.2025 - Current
- Assisted customers with product selection and equipment rentals.
- Organized merchandise displays to enhance customer experience and accessibility.
- Maintained inventory levels and restocked items as needed.
- Organized and managed the tee sheet, ensuring efficient pace of play on the course.
MARKETING/SOCIAL MEDIA COORDINATOR
SuperGraphics LLC
Seattle
09.2022 - 11.2025
- Spearheaded the e-commerce marketing strategy for two newly-acquired brands, building their programs from scratch.
- Implemented and managed all email automations (Klaviyo) and promotional campaigns, generating over $22,000 in attributed revenue in four months.
- Managed 14 social accounts, growing total followers by 16.04% (3,447 to 4,000) by creating strategic content calendars and analyzing metrics to optimize campaign click-through rates.
- Led press releases and case studies securing features in multiple industry publications.
- Interdepartmental collaboration to align project goals and deliverables; secured 2 winning bids that contributed to increased revenue.
- Produced visual content with Adobe Creative Suite, enhancing post engagement.
- Implemented SEO strategies improving website organic traffic and reducing bounce rates.
Education
Bachelor of Arts - Communications, Minor in Journalism
Seattle Pacific University
Seattle, WA06-2022
Skills
- Customer service
- Inventory management
- Visual merchandising
- Social media management
- Tee sheet organization
- E-commerce strategy
- Email marketing
- Project collaboration
- Problem solving
- Time management
- Effective communication
- Content creation
- Team player mentality
Websites
Timeline
LEAD PRO SHOP ASSOCIATE
Interbay Golf Center
12.2025 - Current
MARKETING/SOCIAL MEDIA COORDINATOR
SuperGraphics LLC
09.2022 - 11.2025
Bachelor of Arts - Communications, Minor in Journalism
Seattle Pacific University