Troy Wall
Summary
My name is Troy Wall and I have been working since I was 16. I've developed strong foundation in electrical systems and troubleshooting within hands-on, practical environment. Gained expertise in ensuring safety and efficiency in electrical installations and repairs. Looking to transition into new field, bringing commitment to high-quality work and problem-solving abilities. Along with my mechatronic courses so far, I've developed technical and analytical skills in fast-paced manufacturing environment. Specialized in troubleshooting, maintaining, and optimizing automated systems. Looking to transition into new field where technical expertise and adaptability can drive success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel Old Country Store
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cook's Assistant
Cookout
01.2023 - 08.2024
- Everyone incorporates teamwork and the managers and GM are super helpful.
- I mostly work up front, but I've been training in the back for a couple of weeks now, I feel this job strengthens multitasking and human interaction a lot here.
- I normally push anywhere from 30-40 hours a week, but I've been having to work more recently due to short staff on night shifts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Package Handler
FedEx
11.2022 - 12.2022
- At FedEx I would load packages off a conveyor belt and onto the trucks.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- My time was short due to having to work 3rd shift along with trying to do school.
- Because of this I feel that it helped improved my work ethic.
Cook
Bojangles' Restaurants
10.2020 - 10.2022
- In the beginning I mostly just made biscuits, along with washing most of the dishes during close.
- I pushed around 20 to 25 hours at the time.
- Later when a lot of old crew left, I would have to run multiple stations at once throughout the day.
- I believe with my time there I learned better communication skills, along with multitasking.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Mechatronics
Surry Community College
Dobson, NC02-2026
Electrical degree - Electrician
Surry Community College
Dobson, NC08.2024
Skills
- Multitasking
- Human interaction
- Machine operation
- PLC coding
- Mechatronics
- Strong work ethic
- Electrical experience
Certification
OSHA certification, 10-hour General Industry Safety and Health, 04/25/23
Timeline
Server
Cracker Barrel Old Country Store
10.2024 - Current
Cook's Assistant
Cookout
01.2023 - 08.2024
Package Handler
FedEx
11.2022 - 12.2022
Cook
Bojangles' Restaurants
10.2020 - 10.2022
Mechatronics
Surry Community College
Electrical degree - Electrician
Surry Community College
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