Troy Walters

• Performed all forms of service and repair of plumbing systems. drain cleaning camera and locate service. hydro jetting minor remodel services. bidding jobs. new construction { can do it but not fast}
• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Prepared budgets and estimated costs for potential work on piping systems.
• Offered guidance and training to junior team members.
• Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
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• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

All forms of service plumbing drain cleaning camera and locate services hydro jetting minor remodel work some new constructsion plumbing

• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.

• Assisted licensed plumbers in installation and repair of plumbing systems.
• Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
• Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
• Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
• Installed plumbing systems and fixtures in commercial properties.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards
• all forms of service plumbing drain cleaning camera locate services pulling permits gas piping
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.