Open To Work
TROY HIGH
Senior Proximity Marketer
Lawton,Oklahoma
Summary
Dynamic Senior Proximity Marketer at Renewal by Andersen, skilled in customer behavior analysis and performance tracking. Proven track record in enhancing campaign effectiveness through innovative strategies and cross-functional collaboration. Recognized for exceptional problem-solving abilities and fostering strong customer relationships, driving significant revenue growth and high customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Proximity Marketer
Renewal by Andersen Window Replacement
Oklahoma City, Oklahoma
08.2025 - Current
- Analyzed customer behavior to tailor promotional content effectively.
- Managed multiple digital platforms for seamless campaign execution.
- Maintained accurate records of campaign performance and customer engagement data.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
- Adhered to company policies and procedures when executing marketing strategies.
- Monitored online conversations about the product or service being marketed.
- Implemented new technologies that enhanced the effectiveness of campaigns.
- Analyzed consumer feedback to identify areas for improvement in marketing campaigns.
- Collaborated with cross-functional teams such as sales, operations, IT, and finance departments.
- Utilized customer events and sales promotions to integrate new locations into target markets.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
City Mail Carrier
USPS
Lawton, OK
06.2022 - 07.2025
- Gained technical familiarity with heavy machinery and operated heavy equipment both efficiently and safely.
- Excellent time management skills
- Can withstand long durations of physical labor and can remain on feet for long periods of time.
- worked daily applying outstanding critical, analytical, and problem solving skills.
- Learned to work and collaborate with coworkers.
- Followed all safety protocols when operating a vehicle on the job site.
Server
Bricktown Brewery
Lawton, Oklahoma
03.2021 - 06.2022
- Leveraged extensive knowledge of wine, cider, and beer to boost daily beverage sales.
- Upsold high-profit items, including appetizers and mixed drinks, to enhance overall sales.
- Cultivated strong relationships with regular customers to foster loyalty and increase referrals.
- Trained new staff on restaurant practices and procedures to ensure consistency in service.
- Maintained thorough menu knowledge to address inquiries regarding sourcing and cooking methods.
- Managed POS system for order placements, bill management, and complimentary items handling.
- Bussed and reset tables to maintain cleanliness in dining areas and workstations.
- Checked identification to confirm minimum age requirements for alcoholic beverage sales.
Server Manager
Texas Roadhouse
Lawton, Oklahoma
08.2019 - 11.2019
- Investigated and resolved complaints about food quality, service, or accommodations.
- Scheduled staff shifts and assigned responsibilities.
- Monitored dining facility compliance with health and fire regulations.
- Welcomed guests, escorted them to seats, and presented menus.
- Directed training programs, resolved personnel issues, hired staff, and evaluated performance.
- Assisted management in developing prices based on inventory costs and portion sizes.
- Oversaw food preparation while ensuring adherence to safety protocols.
- Integrated service strategies to enhance team performance and boost profits.
Server
Texas Roadhouse
Lawton, Oklahoma
01.2018 - 11.2019
- Monitored meal accuracy for customers and resolved issues promptly.
- Provided guests with detailed information about local attractions and directions.
- Recorded patrons’ food and drink orders accurately in computer systems for kitchen transmission.
- Maintained cleanliness of tables and counters after dining.
- Described preparation methods and ingredients for menu items, leading to effective upselling.
- Upsold high-margin appetizers and mixed drinks to boost sales performance.
Landscaping
Bedrock Nursery
Lawton, Oklahoma
05.2015 - 11.2017
- Negotiated fees with customers for landscaping, lawn service, and grounds-keeping projects.
- Provided assistance to workers to ensure timely completion of tasks.
- Established and enforced operating procedures to enhance performance and ensure personnel safety.
- Planted and maintained vegetation through mulching, fertilizing, watering, mowing, and pruning activities.
- Inspected completed work for compliance with specifications, standards, and contract requirements.
- Coordinated work activities with supervisors to improve efficiency and effectiveness.
- Executed various landscaping tasks, including planting, watering, mulching, and edging.
- Operated landscaping equipment while prioritizing safety and operational efficiency.
Car Wash Attendant
Shine Car Wash
Lawton, Oklahoma
08.2013 - 10.2014
- Mixed cleaning solutions and abrasive compounds per established formulas.
- Activated cleaning equipment by pressing designated buttons.
- Managed multiple tasks simultaneously while directing vehicle flow.
- Monitored cleaning machine operations, halting equipment or notifying supervisors for malfunctions.
- Inspected vehicles and equipment for cleanliness, damage, and regulatory compliance.
- Utilized computer programs, including Office and Adobe products, for operational efficiency.
- Delivered exceptional customer service by advising clients on service options and savings opportunities.
- Operated various cleaning tools, including buffers, steamers, hoses, and vacuums to ensure service quality.
Education
No Degree - Computer Science
Cameron University
Lawton, OK05.2024
High School Diploma -
Lawton High School, Lawon, OK, US
Lawton, OK05.2013
Skills
- Self-management and discipline
- Customer behavior analysis
- Performance tracking
- Customer relationship management
- Problem solving
- Effective communication
- Team training and development
- Time management
- Customer engagement
- Team collaboration
- Dependability and trustworthiness
- Adaptability to change
- Receptiveness to feedback
- Mechanical proficiency
- Critical thinking
Certification
- Liquor License
- Food Handler's License
- CPR/AED Certification
Affiliations
- Golfing
- Cooking
- Playing chess
- Coding
Languages
English
Full Professional
Accomplishments
- Trained and supervised over 15 employees throughout restaurant industry.
- Maintained and exceeded HPD of 15 during proximity marketing.
- Maintained honor roll and GPA of 3.7 while participating in golf, yearbook, and stage production during high school.
References
References available upon request.
Timeline
Senior Proximity Marketer
Renewal by Andersen Window Replacement
08.2025 - Current
City Mail Carrier
USPS
06.2022 - 07.2025
Server
Bricktown Brewery
03.2021 - 06.2022
Server Manager
Texas Roadhouse
08.2019 - 11.2019
Server
Texas Roadhouse
01.2018 - 11.2019
Landscaping
Bedrock Nursery
05.2015 - 11.2017
Car Wash Attendant
Shine Car Wash
08.2013 - 10.2014
No Degree - Computer Science
Cameron University
High School Diploma -
Lawton High School, Lawon, OK, US