Troylynn Mourning
Registered Dental Assistant
Pahrump,NV
Summary
I'm highly motivated and detail-oriented former Registered Dental Assistant with 14 years of experience in providing patient care and administrative support. Collaborative, organized, and efficient team player with good judgement, strong written and verbal communication skills, and ability to follow instructions in a fast-paced and high-volume environment.
Overview
16
16
years of professional experience
Work History
Registered Dental Assistant, Chairside
Annh Quash
06.2003 - 06.2004
- Maintained high standards of infection control by implementing rigorous sterilization protocols for all instruments and surfaces.
- Managed patient records, ensuring complete accuracy and confidentiality in accordance with HIPAA regulations.
- Streamlined appointment scheduling, resulting in reduced wait times for patients and increased efficiency for the practice.
- Supported successful dental treatments by preparing accurate impressions.
- Advanced professional development through ongoing attendance at continuing education courses on new dental techniques and technologies.
Registered Dental Assistant/Admin Assistant
Safe Guard Dental
09.1999 - 08.2000
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Designed dental report card to explain patient dental health status and treatment plans.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Dental Assistant
Charles Zanders III
04.1988 - 10.1990
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Verified patient insurance eligibility and benefits.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Education
No Degree - Vocational Nursing
Smith Chason School of Nursing
Ontario, CA01.2011
No Degree - Registered Dental Assisting
Citrus College
Glendora, CA06.1999
Skills
- Time Management Capabilities
- Dental software proficiency
- Oral hygiene education
- Dental Materials Knowledge
- Infection control expertise
- Patient care excellence
- Dental charting accuracy
- Preventive dentistry understanding
- Infection control proficiency
- Sterilization techniques
- Electronic Charting
- Patient Care Coordination
- Office Management
Timeline
Registered Dental Assistant, Chairside
Annh Quash
06.2003 - 06.2004
Registered Dental Assistant/Admin Assistant
Safe Guard Dental
09.1999 - 08.2000
Dental Assistant
Charles Zanders III
04.1988 - 10.1990
No Degree - Vocational Nursing
Smith Chason School of Nursing
No Degree - Registered Dental Assisting
Citrus College
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