Troyneisha Maison
New Orleans,LA
Summary
To secure a challenging and rewarding position,where my leadership skills will be utilized and ensure customer service standards are met.
I have gained experience and knowledge in all aspects of Tulane Dining Service including inventory control,proficient in multi-tasking, and maintaining a safe and positive work environment.
Overview
14
14
years of professional experience
Work History
Senior Supervisor
Sodexo Tulane Dining Service
New Orleans, LA
10.2023 - Current
- Trained new employees on proper job functions and safety protocols.
- Encourage teamwork among employees by promoting a positive work place.
- Monitored inventory and placed orders as needed.
- Ensured food safety and sanitation standards were met.
- Created weekly work schedules for unit staff.
- Responded to customer concerns efficiently, accurately.
- Oversee food preparation and presentation according to quality standards.
- Provided leadership and guidance.
- Assist units during busy periods.
- Provide employee constructive feedback and coaching.
Food Service Supervisor
Sodexo Tulane Dining Service
New Orleans, LA
05.2023 - 10.2023
- Trained workers in proper food preparation.
- Trained employees on proper safety and sanitation
- Assist employees during busy periods
- Responded to customer concerns efficiently, accurately.
Food Service Worker
Sodexo Tulane Dining Service
New Orleans, LA
08.2010 - 03.2023
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Greeted customers upon arrival in the dining area.
- Acquired new skills to support team and further accommodate customer needs.
Education
High School Diploma -
Walter L. Cohen
New Orleans, LA05-2003
Skills
- Teamwork
- Problem Solving
- Staff Leadership
- Ordering Supplies
- Employee Scheduling
- Food Preparation
- Inventory Management
- Staff Supervision
- Assigning Assignments and Tasks
- Responsible and Dependable
- Dedicated
References
References available upon request.
Timeline
Senior Supervisor
Sodexo Tulane Dining Service
10.2023 - Current
Food Service Supervisor
Sodexo Tulane Dining Service
05.2023 - 10.2023
Food Service Worker
Sodexo Tulane Dining Service
08.2010 - 03.2023
High School Diploma -
Walter L. Cohen