Troy O Dalton Jr

Oversaw a team of over 200 employees, encompassing Owners, store managers,
assistant managers, sales associates, and delivery drivers.
Supervised various locations, enforcing high-quality standards of
operation.
Ensured compliance with company policies and procedures as well as
federal/state regulations by conducting regular audits of operational
practices at each location within the district.
Boosted employee morale by creating a positive work environment that
encouraged teamwork, collaboration, and professional growth
opportunities.
Oversaw successful store openings, coordinating logistics, staffing,
training, and promotional efforts to ensure smooth transitions for new
locations.
Fostered an environment of open communication between management
teams across the district to share best practices in operations optimization
and problem-solving techniques.
Developed and executed comprehensive training programs for store
managers, resulting in improved employee performance and customer
satisfaction.
Generated financial and operational reports to assist management with
business strategy.
Evaluated store performance regularly using data analysis tools to identify
areas of improvement and implement targeted action plans for continuous
Retail Business Consultant 9/97- Current
Optimized in-store merchandising and monitored inventory availability to
increase sales.
Optimized team performance with newly implemented sales and
merchandising procedures.
Held meetings with director to identify techniques to overcome sales
obstacles.
Championed a culture of continuous improvement by regularly soliciting
feedback from employees and implementing changes based on their suggestions.

W.S Badcock Corporation/ Crestview, FL

• Oversaw a team of over 100 employees, encompassing store managers,assistant managers, sales associates, and delivery drivers.
• Prepares and reviews store budgets, analyzes performance data, and examines financial statements to assess progress in achieving store, market, and company objectives and expectations.
• Ensures consistency and adherence to operating policies and procedures via staff training and effective communication.
• Explore territorial and demographic opportunities for the company's expansion and growth.
• Initiate personnel and staffing functions, including evaluation, promotion, transfer, discipline, and dismissal measures.
• Enhanced employee morale by introducing incentive programs that recognize and reward hard work and commitment.
• Conducted analysis of sales data to discern patterns and adapt strategies, thereby optimizing revenue opportunities across all outlet.
• Regularly monitored competitor activities to foresee market trends and accordingly adapted retail strategies to maintain a competitive advantage.
• Promoted business' development by building and maintaining relationships with new clients.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.