Troy R. Munday
Chatsworth,CA
Summary
Sales Director with proven expertise in relationship management, sales strategy development, and contract negotiation. Committed to driving growth and enhancing customer satisfaction.
Overview
33
33
years of professional experience
Work History
Senior Sales Director Labor & Trust Funds
United Concordia Dental
Los Angeles, California
01.2006 - 01.2026
- Directed complex sales processes involving trust fund leadership, consultants, and fund administrators to secure new business deals and renewals
- Created targeted sales strategies to expand and sustain the labor business portfolio
- Lead presentations to trustees, consultants, and administrators regarding new business and renewals
- Built strategic relationships with labor and Taft-Hartley Trust Funds in order to seek out new business opportunities
- Collaborated internally with Account Management, Underwriting, Provider Relations, Marketing, and Management
- Built solid, long-lasting relationships while navigating the politics of labor
- Managed a $30 Million Dollar block of Dental- labor business
- I attended the IFEBP Annual Conference, providing great visibility, entertained clients and potential clients
Sales Director NW-MW
United Concordia Dental
Seattle, Washington
10.1998 - 01.2006
- Developed sales strategies for dental benefit programs, expanding into relatively untapped markets
- Managed sales teams, helping them to strengthen client relationships, drive engagement, and sell business
- Directed and delivered presentations with sales staff to elevate performance
- Worked closely with Account Management, Senior Management, Actuary, Underwriting, and Provider Relations
- Helped negotiate contracts with general agents to secure favorable terms and conditions
- Was responsible for rates, profit, and the annual budget for the following markets: WA. OR. KS. MO. IL.
Sales Director
Union Fidelity/GE Financial
Seattle, Washington
01.1996 - 10.1998
- Led sales strategy development and introduced ancillary group insurance products across diverse markets in the West
- Managed General Agent and broker relationships, resulting in achievement of revenue targets and enhanced customer satisfaction
- Analyzed broker feedback, identifying actionable areas for improvement in products and services
- Focused on adjustments in the market, driving new business opportunities
Sales Representative
John Alden Life Insurance
Bellevue, Washington
01.1993 - 01.1996
- Developed strong relationships with agents and brokers.
- Presented policy options and explained coverage details to potential clients
- Collaborated with underwriters to ensure accurate, competitive pricing
- Led the nation in dental sales.
- Attended industry seminars to stay updated on insurance trends and regulations
- Developed into an insurance sales executive
Education
Bachelor of Arts - Sociology
Central Washington University
Ellensburg, WA06-1991
Skills
- Relationship management
- Sales strategy development
- Benefit plan negotiation
- Market research
- Presentation skills
- Customer relationship management
Accomplishments
Multiple-Presidents Round Table/Presidents Club Award Recipient
Timeline
Senior Sales Director Labor & Trust Funds
United Concordia Dental
01.2006 - 01.2026
Sales Director NW-MW
United Concordia Dental
10.1998 - 01.2006
Sales Director
Union Fidelity/GE Financial
01.1996 - 10.1998
Sales Representative
John Alden Life Insurance
01.1993 - 01.1996
Bachelor of Arts - Sociology
Central Washington University