Troy Sowder

Shop Foreman

Javens Mechanical Contracting

06.1992 - 04.2011

Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Directed daily operations of team of [Number] technicians and shop professionals.
Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
Managed materials inside shop and at job locations.
Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
Optimized scheduling practices to maximize productivity while minimizing labor costs without sacrificing quality or safety standards.
Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
Streamlined workflow processes by identifying bottlenecks in production and implementing appropriate solutions to alleviate them.
Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.