Truc Nguyen
Antioch,TN
Overview
8
8
years of professional experience
Work History
Assistant Manager
4 Ever Nails Salon
Franklin,TN
05.2018 - 03.2026
- Assisted in managing daily salon operations, ensuring smooth workflow and customer satisfaction.
- Coordinated team schedules to optimize service delivery and staff coverage.
- Trained new employees on salon protocols and customer service standards.
- Implemented inventory tracking system, reducing supply shortages and enhancing stock management.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Addressed client inquiries and concerns promptly, fostering strong customer relationships and loyalty.
Server/Greeter
Pho T&N West
West Nashville
01.2020 - 12.2023
- Provided exceptional customer service in fast-paced dining environment.
- Managed guest orders efficiently, ensuring accuracy and timely delivery.
- Collaborated with kitchen staff to streamline food preparation processes.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Timeline
Server/Greeter
Pho T&N West
01.2020 - 12.2023
Assistant Manager
4 Ever Nails Salon
05.2018 - 03.2026