Trude Ferguson
Atkinson,NH
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
35
35
years of professional experience
Work History
PreK Teacher
Ages and Stages Early Learning Centre
Hampstead, NH
06.2018 - Current
- Planned and implemented developmentally appropriate activities to engage Pre-K students in learning.
- Created a positive, nurturing classroom environment that encourages children's exploration and curiosity.
- Assessed student progress through observation, documentation, and portfolio review.
- Established and enforced rules for behavior and procedures for maintaining order in the classroom.
- Maintained records of student attendance and performance according to school policies.
- Communicated regularly with parents regarding their child's progress.
- Participated in professional development activities to stay abreast of current trends in early childhood education.
- Provided guidance when needed to help children develop problem-solving skills.
Product Specialist
Gillette
North Andover, MA
01.2012 - 05.2018
- Delivered training instruction to consumers. Performed thorough product testing for razors, ensuring compliance with stringent quality, safety, and performance criteria.
- Collaborated closely with the product development team to refine designs based on testing results, contributing to the launch of reliable and user-friendly razor products.
- Implemented protocols for testing to ensure reliable and consistent results of shave creams and razors.
- Collected and analyzed data from user trials, providing detailed feedback on the product's performance and potential areas for improvement.
- Adhered to strict health and safety guidelines. Ensured that all testing processes complied with industry regulations and company standards.
- Evaluated various aspects such as sharpness, durability, ease of use, and comfort while adhering to strict testing protocols.
- Input, updating, and managed data daily into spreadsheets, databases, or other digital platforms.
Administrative Assistant
Mason and Hamlin Companies
Haverhill, MA
01.1990 - 05.1996
- Processed invoices for payment using accounting software applications.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Developed and implemented policies related to payroll processing procedures.
- Verified employee hours worked against timesheets provided by supervisors.
- Resolved discrepancies between payroll records and employee inquiries.
- Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
Education
Some College (No Degree) - Early Childhood Education
Bloomsburg University of Pennsylvania
Bloomsburg, PASome College (No Degree) - Early Childhood Education
Great Bay Community College
Portsmouth, NHSome College (No Degree) - Early Childhood Education
Granite State College
Concord, NHSkills
- Classroom Management
- Effective listening
- Certified in Early Childhood Education
- Proficient in childcare management software
- Calm and patient
- Positive Reinforcement
- Basic clerical knowledge
- Time management
- Organized
Accomplishments
- CPR and First Aid Certification
Timeline
PreK Teacher
Ages and Stages Early Learning Centre
06.2018 - Current
Product Specialist
Gillette
01.2012 - 05.2018
Administrative Assistant
Mason and Hamlin Companies
01.1990 - 05.1996
Some College (No Degree) - Early Childhood Education
Bloomsburg University of Pennsylvania
Some College (No Degree) - Early Childhood Education
Great Bay Community College
Some College (No Degree) - Early Childhood Education
Granite State College
Similar Profiles
Ella HutchinsonElla Hutchinson
Infant/Toddler Room Assistant at Stages Early Learning CenterInfant/Toddler Room Assistant at Stages Early Learning Center
Regan CowanRegan Cowan
Daycare Assistant at Ages And Stages Child Care CenterDaycare Assistant at Ages And Stages Child Care Center
Lucy PujolsLucy Pujols
Lead Teacher at Ages&Stages F. ChildcareLead Teacher at Ages&Stages F. Childcare