Steve Taylor
Kissimmee,FL
Summary
Responsible Team leader specializing and Knowledgeable about documentation, reporting and training. Dedicated Team leader with track record of success ensuring productivity within demanding service environment. Effective Team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. I am a very dependable person with a drive to give back to my community and serve with a purpose .
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Expanding Horizon
10.2022 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
- Worked as part of collaborative team to address changing needs of children and families.
Behavior Technician
Park Place
03.2023 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Implemented strategies to reduce anxiety and stress levels in clients.
Behavior Technician
Advance Recovery System
07.2021 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 30 patients .
- Maintained professional and clinical perspective to avoid internalization regarding certain behaviors or mannerisms.
- Encouraged patients to discuss experiences in group and individual settings.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Manager
RaceTrac
06.2021 - 02.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Recorded inventory sales into organization's weekly income report.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Mental Health Technician
South Florida State Psychiatric Hospital
12.2020 - 04.2021
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Site Manager
Alive And Well Health Clinic
12.2019 - 12.2020
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels
- Monitored, coached and supervised team of employees in .
- Interviewed, hired and trained new workers.
- Coordinated site investigations, documented issues and escalated to executive teams as needed.
Purchasing Assistant Supervisor
Yak & Yeti DIsney Animal Kingdom
07.2018 - 03.2020
- Tracked department resources and expenses.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Submitted documentation and reports to upper management.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Met with vendors to review purchase options and negotiate contract terms.
Kitchen Manager
Grand Seven Restaurant
05.2013 - 07.2017
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
Customer Service Representative
T-Mobile US Inc.
07.2015 - 06.2017
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Regularly exceeded daily sales and product add-on quotas.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Overnight Stock Associate
Ross Stores Inc.
05.2013 - 10.2014
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Collected assigned merchandise and transported to store floor locations using hand trucks.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Unboxed product and placed on shelves according to layout and planogram guidelines.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Service Delivery Specialist
Central Gas Company
06.2007 - 02.2013
- Transported and delivered items to clients or businesses safely.
- Conducted daily mechanical, safety and emergency equipment checks for optimal performance.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Responded to customer requests for products, services and company information.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
Homeland Security -
Miami Dade College
Miami, FL08.2020
High School Diploma -
Miramar High School
Miramar, FL03.2009
Skills
- Training and Development
- Team Leadership
- Excellent Customer Service Skills
- Critical thinking
- Computer proficiency
- Adaptability
Certification
- Mandt Training
- CPR and AED Certified
- Injury and Illness Prevention
- Bloodborne Pathogen Awareness
- Suicide Prevention
- Contact and Droplet Precaution
- Hazard Communication
- Airborne Precaution
- Active Shooter
- Active Shooter Response in Healthcare Setting
- Workplace Violence Prevention
- Emergency Preparedness
Timeline
Behavior Technician
Park Place
03.2023 - Current
Registered Behavior Technician
Expanding Horizon
10.2022 - Current
Behavior Technician
Advance Recovery System
07.2021 - Current
Manager
RaceTrac
06.2021 - 02.2022
Mental Health Technician
South Florida State Psychiatric Hospital
12.2020 - 04.2021
Site Manager
Alive And Well Health Clinic
12.2019 - 12.2020
Purchasing Assistant Supervisor
Yak & Yeti DIsney Animal Kingdom
07.2018 - 03.2020
Customer Service Representative
T-Mobile US Inc.
07.2015 - 06.2017
Overnight Stock Associate
Ross Stores Inc.
05.2013 - 10.2014
Kitchen Manager
Grand Seven Restaurant
05.2013 - 07.2017
Service Delivery Specialist
Central Gas Company
06.2007 - 02.2013
Homeland Security -
Miami Dade College
High School Diploma -
Miramar High School
- Mandt Training
- CPR and AED Certified
- Injury and Illness Prevention
- Bloodborne Pathogen Awareness
- Suicide Prevention
- Contact and Droplet Precaution
- Hazard Communication
- Airborne Precaution
- Active Shooter
- Active Shooter Response in Healthcare Setting
- Workplace Violence Prevention
- Emergency Preparedness
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