Overview
Work History
Education
Skills
Timeline
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TRUDI BLACK

Jacksonville,TX

Overview

8
8
years of professional experience

Work History

PHARMACY TECHNICIAN GS-07

Veterans Health Administration
DALLAS, TX
09.2022 - Current
  • Responds to inquiries from patients, healthcare providers that appear in call center app related to faxed prescriptions, medication refills, medication renewals, medication tracking, backordered medications
  • Consulting TRIWEST, Community Care Referral and Authorization (CCRA) and/or Computerized Patient Record System (CPRS) to verify veteran's authorization to receive care from a non-VA provider through Care in the Community (CITC)
  • Processing faxes and electronic prescriptions submitted by non-VA providers through Care in the Community (CITC)
  • Reviewing VA National Advisor to ensure that medications are on VA formulary for processing
  • Preparing faxed documents (non-formulary drug requests, criteria for use) for non-VA providers to complete in order to process non-formulary medications
  • Collaborate with other departments to ensure prescription processing is completed without issue for Veterans
  • Communicates with non-VA and VA providers on processes for completion of prescriptions received through Care in the Community

Pharmacy Technician GS6

Veterans Healthcare Administration
AUSTIN, TEXAS
03.2016 - 02.2022
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Organized work areas so that everything was easily accessible when needed.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Restocked shelves with new supplies of medications as needed.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted in training new employees on pharmacy procedures.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Assisted HRC pharmacy technicians and pharmacists in tracking missing prescriptions, refilling missing prescriptions and sending in mail.
  • Assisted in Saturday clinics to draw up COVID vaccines
  • Assisted in set up of new inventory SIMS system
  • Refilling PYXIS machines throughout clinic

Education

Some College (No Degree) - CERTIFIED PHARMACY TECHNICIAN

Pima Medical Institute
SEATTLE, WA

Skills

  • Drug Inventory Management
  • Prescription Filling
  • Drug Inventory Control
  • Supply Restocking
  • Medication Dispensing
  • Regulatory Compliance
  • FDA compliance
  • Order Verification
  • Workflow Optimization
  • Labeling prescriptions
  • FDA Drug Safety Guidelines
  • Verifying orders
  • Problem-solving skills
  • Supporting pharmacy operations
  • Aseptic Techniques
  • Stocking shelves

Timeline

PHARMACY TECHNICIAN GS-07

Veterans Health Administration
09.2022 - Current

Pharmacy Technician GS6

Veterans Healthcare Administration
03.2016 - 02.2022

Some College (No Degree) - CERTIFIED PHARMACY TECHNICIAN

Pima Medical Institute
TRUDI BLACK