Trudi McGary
Santaquin
Summary
Detail-oriented professional with extensive experience in retail and education. Known for efficient workflow management and strong problem-solving skills, dedicated to enhancing customer experiences and team productivity.
Overview
13
13
years of professional experience
Work History
Seasonal Supervisor
Costco
Spanish Fork
11.2025 - Current
- Supervised daily operations of the front-end team for efficient workflow.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies and objectives.
- Performed door audits quickly and efficiently while maintaining a positive attitude.
- Ran the board, helping to maintain a smooth and efficient workflow.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Completed opening, closing, and shift change functions to maintain operational standards each day.
Stocker; Morning Centers, Night, Morning D19
Costco
Spanish Fork
08.2020 - Current
- Followed the 6 Rights of Merchandising by organizing inventory on the floor to ensure product availability and accessibility.
- Stocked merchandise efficiently to maintain store presentation and customer satisfaction.
- Assisted customers in locating products and answering inquiries effectively.
- Collaborated with team members to optimize product placement for visibility.
- Maintained store cleanliness by adhering to health and safety standards.
- Trained new employees on stocking procedures and company policies efficiently.
- Provided customer service by answering questions about product location, price and availability.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Drove a forklift and used equipment in a safe and effective manner.
- Created plans for new product placement and area expansion.
Preschool Director
Self Employed
Santaquin
08.2018 - 08.2020
- Developed engaging curriculum aligned with early childhood education standards.
- Managed daily operations and ensured compliance with licensing regulations.
- Fostered a nurturing environment promoting social and emotional growth.
- Collaborated with parents to address children's needs and concerns effectively.
- Implemented safety protocols and maintained a secure learning environment.
- Wrote newsletters and email to communicate monthly activity schedules to parents.
Bakery; Seasonal Baker, Wrapper, & Cake Decorator
Costco
St. George
09.2012 - 05.2016
- Decorated cakes using various techniques to meet customer specifications.
- Collaborated with team members to ensure timely production of baked goods.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Assembled, prepared, decorated, and frosted cakes for purchase.
- Prepared a variety of baked goods daily for member sales.
- Operated industrial baking ovens efficiently.
- Maintained cleanliness and organization of baking area consistently.
- Assisted in training new staff on baking techniques and safety protocols.
- Collaborated with team members to enhance product presentation and quality.
- Packaged finished products into containers for sale in the warehouse.
- Rotated stock as needed to keep freshness intact.
Food Court Employee
Costco
St. George
01.2013 - 03.2013
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment and maintained cleanliness in work area.
- Assisted customers with orders and provided excellent service.
- Monitored food inventory levels and reported shortages to management.
- Collaborated with team members to ensure efficient food preparation.
- Followed health regulations while handling food products.
- Cleaned tables and dining areas to enhance customer experience.
- Resolved customer complaints in a timely manner.
- Operated cash register to process payments from customers.
Education
Associate of Science - Elementary Education
Utah Valley University
Orem, UT05-2013
Skills
- Customer service
- Employee training
- Conflict resolution
- Attention to detail
- Goal oriented
- Problem-solving
- Teamwork
- Inventory management
- Timely communication
- Department organization
- Workflow management
- Process improvement
- Efficient
Languages
Spanish
Limited
Timeline
Seasonal Supervisor
Costco
11.2025 - Current
Stocker; Morning Centers, Night, Morning D19
Costco
08.2020 - Current
Preschool Director
Self Employed
08.2018 - 08.2020
Food Court Employee
Costco
01.2013 - 03.2013
Bakery; Seasonal Baker, Wrapper, & Cake Decorator
Costco
09.2012 - 05.2016
Associate of Science - Elementary Education
Utah Valley University