Trudie Stoner

Nurse Manager

Hospice Of The Panhandle

Kearneysville, West Virginia

08.2018 - Current

Engage in conversations about goal clarification to support options for care, and provide education on how hospice services can help support patient and family goals.
Provide excellent service and attention to customers when face-to-face or through phone conversations.
Support education and marketing efforts of organization to promote and educate patients, families, and our community of the benefits of hospice care.
Provide emotional support to patients and their families during difficult times.
Apply clinical judgment and comprehensive knowledge of facility policies to assist with patient care decisions.
Utilize computer systems for documentation, including medication administration records, care plans, assessments, payroll, quality assurance, in-service training, and organizational recognition.
Coordinate discharge planning to ensure continuity of care post-hospitalization and inpatient care stay.
Promote a positive work environment through effective communication with staff members.
Perform personnel interviewing, hiring, disciplinary actions, and dismissals.
Maintain accurate records of employee attendance, sick leave requests, vacation time.
Conduct and lead IDT meetings, including bi-weekly IDG meetings, team meetings, and participate in organizational workgroups.
Facilitate communication between physicians, nurses, and support services personnel. Demonstrate efficiency as the staffing manager for the organization.
Assist with patient and family requests, and answer questions to improve satisfaction.
Work effectively in team environments to make the workplace more productive.