TRUDY CLARK-BANDY

Over twenty years of experience in the retail industry, including progressive roles at Kohl’s Corporate, with a proven track record of thriving in fast-paced environments—both virtual and in-office. Demonstrates a commitment to exceeding expectations for business partners, vendors, and customers. Recognized for a strong sense of responsibility and proactive decision-making, fostering effective and organized environments that support issue resolution and the development of strong customer relationships. Clear goal-setting and exceptional time management skills enhance productivity and efficiency. Equipped with adept problem-solving abilities and highly effective inquiry skills, consistently driving success in all endeavors.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.