Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Trudy Gonsalves

Jamaica ,NY

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience

Work History

Security Guard & Fire Guard

Allied Universal Security Services
Jamaica, NY
04.2022 - 08.2024
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Reviewed security logs to ensure proper documentation was maintained.
  • Provided escorts for employees entering and exiting the building after hours.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Provided friendly and professional assistance to employees, visitors and customers.

H.H.A

Madison Assisted Living
Corona , NY
03.2018 - 09.2020
  • Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
  • Prepared meals according to dietary requirements and preferences of the client.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Gave assistance with ambulation using proper body mechanics techniques when necessary.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Arranged recreational activities that promote socialization between clients in order for them to remain active within their community.
  • Checked patients' pulse, temperature and respiration.
  • Documented patient status and reported changes in care needs.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Answered questions from family members about the care being provided to the client.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Assisted with client personal care needs to foster independence and well-being.
  • Participated in team meetings with other healthcare professionals regarding patient care plans.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.

H.H.A

Personal Touch Home Health Care
Long Island City, NY
10.2017 - 02.2019
  • Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
  • Administered prescribed medications under direction from physician.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Prepared meals according to dietary requirements and preferences of the client.
  • Accompanied clients on errands outside the home such as shopping trips and doctor visits.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Instructed family members on how best to provide care for their loved one when needed.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Transported clients to medical appointments or other destinations as needed.
  • Tracked and reported clients' progress based on observations and conversations.
  • Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
  • Checked patients' pulse, temperature and respiration.
  • Performed light housekeeping duties such as laundry, vacuuming and dusting.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.

Education

High School Diploma -

Rama Krishna High School
Guyana
08-1990

Skills

  • Firearms expertise
  • Building patrol
  • Superb surveillance skills
  • Grounds monitoring
  • Legible report writing
  • Reliability
  • Security operations
  • Keen observer
  • Patrolling

Languages

English
Professional
Spanish
Professional

Timeline

Security Guard & Fire Guard

Allied Universal Security Services
04.2022 - 08.2024

H.H.A

Madison Assisted Living
03.2018 - 09.2020

H.H.A

Personal Touch Home Health Care
10.2017 - 02.2019

High School Diploma -

Rama Krishna High School
Trudy Gonsalves