Trudy Webb
Willoughby,OH
Summary
Results-driven A/R Specialist with expertise in cash flow management, payment processing, and account reconciliation. Proven ability to streamline collection processes and enhance customer satisfaction.
Overview
28
28
years of professional experience
Work History
A/R Credit & Collection Specialist
LHH Recruitment
Mayfield , OH
06.2025 - 05.2026
- Monitored aging reports to strategically prioritize collection efforts on overdue accounts.
- Contacted customers with delinquent accounts to facilitate timely payments.
- Accepted and processed customer payments and applied toward account balances.
- Resolved customer inquiries regarding account discrepancies to enhance satisfaction.
Cashier
Marcs
Willoughby, Ohio
01.2024 - 09.2024
- Operated cash register, processing payments by cash, check, credit card, gift card, or automatic debit with accuracy.
- Greeted customers, addressing questions about products and services to enhance their shopping experience.
- Stocked shelves with merchandise to ensure availability for customers.
A/R Coordinator
Siffron
Solon, OH
05.1998 - 03.2020
- Monitored incoming cash flow and updated cash application entries accordingly.
- Coordinated with customers via phone calls, emails, or letters in order to collect outstanding payments.
- Performed monthly account reconciliations ensuring accuracy of data entered into the system.
- Developed strategies for improving collection processes and reducing bad debt exposure.
- Investigated and resolved billing discrepancies in a timely manner.
- Streamlined accounts receivable processes through automation, enhancing efficiency.
Education
High School Diploma -
Eastlake North
Eastlake06-1985
Skills
- Accounts receivable
- Payment processing
- Customer relationship management
- Account reconciliation
- Collections strategy
- Cash flow management
- Microsoft Excel
- Microsoft office
- Invoice processing
- Research skills
- Accounts payable
- Month-end closings
Timeline
A/R Credit & Collection Specialist
LHH Recruitment
06.2025 - 05.2026
Cashier
Marcs
01.2024 - 09.2024
A/R Coordinator
Siffron
05.1998 - 03.2020
High School Diploma -
Eastlake North