Trula Lampkin
DECATUR
Summary
Proven Office Manager with a track record of maintaining confidentiality and enhancing customer service at ADPH. Skilled in office administration and demonstrating exceptional organizational skills, I improved financial record accuracy and supported clinical operations at Decatur Morgan Hospital. My active listening and office management expertise empower teams and streamline operations.
Overview
9
9
years of professional experience
Work History
Office Manager
ADPH
06.2019 - 03.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Psych Technician
Decatur Morgan Hospital
04.2014 - 05.2019
- Facilitated smooth transitions between shifts through detailed reporting and concise handover communications.
- Empowered families with essential coping strategies for dealing with loved ones diagnosed with a mental health condition.
- Contributed to efficient clinical operations by maintaining organized patient records and ensuring accurate documentation.
- Utilized exceptional active listening skills during one-on-one sessions, identifying concerns or distress signals among patients promptly.
Education
High School Diploma -
East Lawrence High School
Trinity, Al05.1982
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
ADPH
06.2019 - 03.2023
Psych Technician
Decatur Morgan Hospital
04.2014 - 05.2019
High School Diploma -
East Lawrence High School
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