Hi, I’m
Truly Washington
Customer Service Representative
Maumelle,AR
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
years of professional experience
Skills
- Animal care
- 6 years customer service
- Complaint resolution
- Verbal and written communication
- Retail sales customer service
- Building rapport
- Staff training
- Adeptness
- Digital communication
- Self Motivation
- Attention to Detail
Work History
PetsenseNorth Little Rock, AR
Animal Caretaker
11.2023 - Current
Job overview
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials
- Monitors animals for signs of illness or injury and administers medications as prescribed by a veterinarian
- Feeds animals according to instructions from veterinarians or animal care supervisors
- Performs minor medical treatments such as wound care, administering medication, bandaging wounds as instructed by a veterinarian or supervisor
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data
Kamikaito/ Crazy HibachiNorth Little Rock, AR
Hostess/Server
06.2021 - 08.2023
Job overview
- Greeted guests warmly upon arrival, seating them promptly
- Verified reservations and wait times with guests
- Maintained a clean and organized dining area
- Answered restaurant phone calls to fulfill to-go orders or guest inquiries and reservations
- Multitasked serving and hosting duties in rush hours when extra coverage was needed
- Monitored guest satisfaction levels throughout their meal experience
Chick-fil-ANorth Little Rock, AR
Team Member/Crew Trainer
07.2019 - 06.2021
Job overview
- Prepped and maintained food and stocked condiments, containers, and freezers to ensure smooth transition into rush hours
- Provided Second Mile Service to ensure satisfaction and a memorable hospitable experience for guests
- Prepared orders in a clean and timely manner, in accordance to Chick-Fil-A's standards and the guests preferences
- Trained new team members on Chick-Fil-A's procedures pertaining to Second Mile Service and preparing orders
Wigs n BeautySherwood, AR
Sales Floor Associate
03.2018 - 07.2019
Job overview
- Greeted customers upon entering store and provided assistance in locating desired items.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Operated cash register to process customer purchases accurately and efficiently.
- Provided knowledgeable product information to customers regarding features, benefits, and usage instructions.
Education
North Little Rock High SchoolNorth Little Rock, AR
High School Diploma
05-2020
Volunteer Experience
•Mentor for Korean students with Uiwang NLR sister city program 2018
•Lived abroad in Korea for this program
Timeline
Animal Caretaker
Petsense
11.2023 - Current
Hostess/Server
Kamikaito/ Crazy Hibachi
06.2021 - 08.2023
Team Member/Crew Trainer
Chick-fil-A
07.2019 - 06.2021
Sales Floor Associate
Wigs n Beauty
03.2018 - 07.2019
North Little Rock High School
High School Diploma