Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Truman Perrault

Omaha,NE

Summary

Resourceful Shift Lead Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and team cohesion.

Overview

4
4
years of professional experience

Work History

Shift Lead Manager

Walgreens
Omaha, Nebraska
05.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Service Representative

Walgreens
Omaha, Nebraska
06.2020 - 05.2024

Project Intern

WhyArts
Omaha, Nebraska
05.2023 - 08.2023
  • Developed project plans and timelines to ensure completion of tasks on time.
  • Created and maintained project documentation, including status reports and presentations.
  • Participated in brainstorming sessions to develop innovative solutions to challenges faced by the team.

Education

Bachelor of Arts - Communication

University of Nebraska At Omaha
Omaha, NE
12-2023

Skills

  • Process Improvements
  • Shift leadership
  • Accurate money handling
  • Interpersonal Skills

Accomplishments

  • Dean's list 2020-2023
  • Lambda Honor Society

Affiliations

  • Deca, Cross Country, Varsity soccer, and volunteered at Habitat or Humanity

Timeline

Shift Lead Manager

Walgreens
05.2024 - Current

Project Intern

WhyArts
05.2023 - 08.2023

Customer Service Representative

Walgreens
06.2020 - 05.2024

Bachelor of Arts - Communication

University of Nebraska At Omaha

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Truman Perrault