Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trumoni Butchee

Louisville,KY

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

5
5
years of professional experience

Work History

Owner

Shai Detail
05.2018 - Current
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared annual budgets with controls to prevent overages.
  • Established foundational processes for business operations.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed day-to-day business operations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Planned and coordinated work for team of detailers.
  • Applied fuel additives to help clean and protect engines.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Provided exceptional customer service and addressed customer inquiries.
  • Maintained clean, tidy and safe work environment.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Applied protective agents, including sealants, to protect surfaces.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Restored luster to vehicle interiors, including upholstery and vinyl.

General Manager

Perfection Automotive
11.2021 - 08.2022
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Mitigated business risks by working closely with staff members and assessing performance.

Automotive Detail Technician

Car Max
10.2020 - 09.2021
  • Maintained clean, tidy and safe work environment.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Wiped down and polished interior and exterior surfaces.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Test drove vehicles and reported identified issues to management.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Shined vehicle windows and windshields to remove water spots.
  • Inspected vehicles and equipment for visible damage.
  • Applied protective agents, including sealants, to protect surfaces.
  • Polished windows and mirrors of vehicles and equipment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Washed cars and trucks daily for auto dealership.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Maintained records of cleaning activities.

Assistant General Manager of Operations

Penguin Point
02.2020 - 08.2020
  • Implemented new technology to streamline processes and improve operations.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
  • Prepared annual budgets with controls to prevent overages.
  • Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
  • Monitored key performance metrics to identify areas for improvement.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Controlled inventory by creating Excel spreadsheets for food and beverage, resulting in [Number]% decrease in waste.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Communicated with customers to assess satisfaction with products and services received.
  • Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Created innovative marketing and advertising campaigns to promote restaurant promotional offers and increase brand awareness.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Developed and maintain operational guidelines for staff.
  • Monitored employee productivity and optimized procedures to reduce costs.

Education

Associate of Science - Business Management

Colorado Technical University
Colorado Springs, CO
02.2024

Skills

  • Adaptable and Flexible
  • Strategize Plans
  • Contract Negotiation Expertise
  • Quality Management Systems
  • Balanced Work Ethic
  • Coaching and Mentoring
  • Bidding Process
  • Business Administration
  • Reducing Costs
  • Operations Management
  • Sales Leadership
  • Training and Development
  • Profit and Loss Analysis
  • Budget Development

Timeline

General Manager

Perfection Automotive
11.2021 - 08.2022

Automotive Detail Technician

Car Max
10.2020 - 09.2021

Assistant General Manager of Operations

Penguin Point
02.2020 - 08.2020

Owner

Shai Detail
05.2018 - Current

Associate of Science - Business Management

Colorado Technical University

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Trumoni Butchee